IBM Sterling Order Management vs. Mirakl Marketplace Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Order Management
Score 9.3 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Mirakl Marketplace Platform
Score 7.0 out of 10
N/A
Mirakl Marketplace Platform allows users to manage a network of third-party sellers whose products or services are featured on their online marketplace. Mirakl's API is designed to allow users to easily integrate product supply information from sellers into their eCommerce solution (such as Hybris, Magento, Demandware, etc.). After being launched with eCommerce application, Mirakl's software can be used to onboard new suppliers, expand product catalogs, and manage customer care.N/A
Pricing
IBM Sterling Order ManagementMirakl Marketplace Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Order ManagementMirakl Marketplace Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM Sterling Order ManagementMirakl Marketplace Platform
Top Pros
Top Cons

No answers on this topic

Best Alternatives
IBM Sterling Order ManagementMirakl Marketplace Platform
Small Businesses
Webgility
Webgility
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10

No answers on this topic

Enterprises
SAP Commerce Cloud
SAP Commerce Cloud
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
IBM Sterling Order ManagementMirakl Marketplace Platform
Likelihood to Recommend
7.0
(5 ratings)
7.0
(3 ratings)
Likelihood to Renew
8.4
(3 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Sterling Order ManagementMirakl Marketplace Platform
Likelihood to Recommend
IBM
It's perfect for medium to large retailers
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Mirakl
If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
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Pros
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Mirakl
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
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Cons
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Mirakl
  • Their management to start with (not kidding!)
  • Cost of Mirakl can be dramatic
Read full review
Likelihood to Renew
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Mirakl
No answers on this topic
Alternatives Considered
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Read full review
Mirakl
In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
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Return on Investment
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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Mirakl
  • Increased turnover.
  • Reduced organic product sales.
  • Decreased Sales Margin.
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ScreenShots