Likelihood to Recommend This product has helped me find lost mobile devices and has helped protect our corporate intellectual property as well as making it easier to support our 700 users in our Canada manufacturing facilities. We are better able to manage our fleet of devices and manage the apps that are being used on these devices as well as which apps are being used. We can easily wipe out a device if someone resigns and to better protect information. It makes it easier to deploy a completely configured mobile device to remote users and supports Apple, Android or BYOD. Once configured correctly this product integrates seamlessly with Apple to better manage off the shelf apps or custom applications. This product has made my life working with managing two different corporate entities and their divisions all across Canada with relative ease and leaves me more time to work on other issues. And reports are simple and customizable making it simple to see and understand and utilize the information to make better informed decisions.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
An amazing solution for an organisation of up to 25 devices as they offer a free subscription. You could use this to trial the product at your organisation. The perfect fit for any size of organisation with the software being simple enough for non-technical staff to be able to deploy and manage devices.
Read full review Pros BYOD encourages use of personal devices like smartphones, tablets, laptops and wearables to access enterprise data from anywhere. UEM provides best outstanding user experience and data security. Makes mobile device management easy and more centralized. Provides more Security Revolution to all our devices to protect all the sophisticated cybercrimes. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Geo tracking: once the mobile app is installed, the phone checks in to our cloud management console and we can ping the location of the device easily. Lost/stolen device: when a device is lost or stolen, we can make the phone make a sounds to help in finding it or perform a complete wipe to remove any sensitive data. App management: they make it easy to add mobile apps that can automatically be pushed out to all of the managed devices. It is easy to control what apps you want to have immediately installed, apps you want to make available, or apps you want to block. Read full review Cons MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use. Expanding integrations with other systems to provide better support for a wider range of systems and platforms. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Documents are sorted by some random order by default, users need to manually select "sort by A-Z", and even by doing so, coming out of documents and back in will reset the order to the random one. Would be amazing if A-Z was default, or if I could find out what this default order was to edit the files accordingly. Playing audio files from the app is approached as if it was a video: if you come out of the app or lock the screen, the audio will stop. Would be great if it could act like music apps and keep playing with locked screen. Read full review Likelihood to Renew Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
We would be very likely to renew unless there were unforeseen changes to our budget.
Read full review Usability Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Reliability and Availability Never had an outage in 11 years of using this solution
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Performance typically very consistent but occasionaly some lag
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Support Rating MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Online Training The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Implementation Rating To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Alternatives Considered I really love how this software is full-featured comes with all kind of robust features allows us to lock down all aspects of our devices incase the device is lost of stolen. It also allows us to install apps remotely ability to track location set-up mobile data groups is awesome and allows diagnostic messaging when data limit is reached.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
Read full review Scalability Rock solid, consistent solution
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Return on Investment We were able to reduce our monthly bill for iPad data usage by well over 60%. Simply by limiting the applications available to what was absolutely necessary to do their jobs. We have never had an iPad lost that couldn’t be recovered. We were able to reassign iPads when we discovered techs were not using them. Some techs preferred to use their company phones. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Significant reduction in the time for configuring new devices when changing mobile contracts Reduction in the time to resolve issues from hours to minutes Read full review ScreenShots