What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 7 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
IBM Security Identity and Access Manager is well-suited for larger organizations who can take advantage of the powerful features without being overwhelmed by the initial investments of both time and resources. It is advantageous for any company that wants to provide secure protection of both internal and external (client) information. The added bonus of threat management mitigation was an unforeseen bonus.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employeesSymantec IGA
If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
customer service leader
ifoxComputer Software, 1001-5000 employees
Feature Rating Comparison
Identity Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.3
Symantec IGA
—
ID-Management Access Control
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.2
Symantec IGA
—
ID Management Single-Sign On (SSO)
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
9.5
Symantec IGA
—
Multi-Factor Authentication
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
8.0
Symantec IGA
—
Password Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.0
Symantec IGA
—
Account Provisioning and De-provisioning
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
6.0
Symantec IGA
—
ID Management Workflow Automation
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
6.0
Symantec IGA
—
ID Risk Management
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.5
Symantec IGA
—
Pros
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
- Reverse Proxy
- SSO
- Load Balancing

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employeesSymantec IGA
- It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
customer service leader
ifoxComputer Software, 1001-5000 employees
Cons
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
- Not particularly user friendly
- Performance is not good for administration
Senior Web & Application Support Engineer
ResMedHealth, Wellness and Fitness, 5001-10,000 employees
Symantec IGA
- Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
- The slightly complicated GUI makes drill down difficult for a new user.
customer service leader
ifoxComputer Software, 1001-5000 employees
Alternatives Considered
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
We evaluated Oracle Identity Manager and were ready to move ahead with the purchase plan, but then found that IBM addressed the needs of our company in a more robust fashion. The price was significantly higher, yet in the grand scheme of things, the safety of both our data and the data of our clients was the most important criteria.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employeesSymantec IGA
The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
customer service leader
ifoxComputer Software, 1001-5000 employees
Return on Investment
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
- By reducing effort needed to code encryption and session management within the application, it has returned significant ROI

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employeesSymantec IGA
- For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
customer service leader
ifoxComputer Software, 1001-5000 employees
Pricing Details
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Symantec IGA
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No