Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations recognize problems before they happen, get machine-learning-based recommendations for action, and minimize risk while capitalizing on opportunities. It supports management of warehouse operations, and…
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IBM Sterling WMS
Score 5.0 out of 10
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The IBM Sterling Warehouse Management System (WMS) supports management of distribution and fulfillment processes across multiple warehouses and their inventory from a central hub.
The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.
Like I previously mentioned, this software fits our needs right now because it allows us to control inventory and remove items when needed from our participating retailer's websites. The price is reasonable. Our traffic and shipping teams have also used this software to create fewer touch points in shipping and make the process more digital. That has been a big winner for us. You'll definitely want an internal IT team to support this software. The implementation process is long and tedious and you will need to restructure to fit your needs. That is difficult to do when you are a smaller business with cross-functional employees.
Cycle counting--great feature for inventory accuracy.
System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!
Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.
Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
Doesn't warn you if the same sender and receiver code are on another list.
The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.
Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.
RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.
The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.
