IBM Netcool Network Management vs. TrueSight Operations Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Netcool Network Management
Score 8.4 out of 10
N/A
Netcool Network Management integrates the IBM Tivoli Network Manager IP Edition, Tivoli Netcool/OMNIbus and Netcool Configuration Manager products into a unified solution that consolidates the management of networks.N/A
TrueSight Operations Management
Score 8.9 out of 10
N/A
TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.N/A
Pricing
IBM Netcool Network ManagementTrueSight Operations Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Netcool Network ManagementTrueSight Operations Management
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
IBM Netcool Network ManagementTrueSight Operations Management
Top Pros
Top Cons

No answers on this topic

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IBM Netcool Network ManagementTrueSight Operations Management
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User Ratings
IBM Netcool Network ManagementTrueSight Operations Management
Likelihood to Recommend
9.0
(1 ratings)
8.0
(5 ratings)
User Testimonials
IBM Netcool Network ManagementTrueSight Operations Management
Likelihood to Recommend
IBM
This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
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BMC Software Inc.
If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up
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Pros
IBM
  • This is one of the best monitoring tools.
  • Very simple to user.
  • Color code makes it very simple as per severity.
  • We receive the heartbeat alert every hour that shows the system is running up and fine.
  • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
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BMC Software Inc.
  • Centralize all monitoring agents in one tool.
  • Big catalog of monitoring types (KMs).
  • Powerful event manager.
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Cons
IBM
  • Sometimes color differences of the incidents as per the criticality .
  • We don't receive the heartbeat alerts sometimes.
  • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
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BMC Software Inc.
  • The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
  • It is somewhat hard to understand the integrations into the UI.
  • Hoping for more metric choices.
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Alternatives Considered
IBM
This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
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BMC Software Inc.
Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.
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Return on Investment
IBM
  • Color feature of the alerts as per the criticality is the amazing feature.
  • Heartbeat alert is also an unique feature.
  • No additional training is required to use this tool. just a simple KT is enough.
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BMC Software Inc.
  • We have not figured ROI at this time.
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ScreenShots

TrueSight Operations Management Screenshots

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