IBM Security offers the IBM Trusteer fraud detection and prevention application, to support financial institutions and antivirus applications with additional malware and phishing prevention, as well as provide digital identity protection and prevent fraud. IBM acquired Trusteer in 2013, and the product includes the IBM Trusteer Fraud Prevention Suite, IBM Trusteer Rapport malware and phishing protection tool, IMB Trusteer Pinpoint Detect account takeover protection, and integration with IBM…
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Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Score 8.0 out of 10
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Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
IBM Trusteer
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Editions & Modules
No answers on this topic
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
IBM Trusteer
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
IBM Trusteer
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
IBM
Trusteer is great for banking and protecting a computer beyond internet banking! There can be painful times when we try to help a customer who has Trusteer and Norton or McAfee and it doesn't want to work. But Trusteer has great services offered in their portal in the Start Menu.
Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
While the web based console is nice and easy to use, it could use a little better reporting.
If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.
IBM Trusteer maintains the same focus with what it offers as a comprehensive and reliable vision tool. The technical support is the best that has been handled. The integration with other elements is reciprocal and of unique quality to promote the use at the corporate and advanced level. No more saying that we use the software because it is also economically sustainable and favors us a lot
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
We use FraudMAP to monitor activity inside of the Online Banking login and we love it! It helps us to find strange IPs, inconsistent activity, fraudulent activity, and updates done within online banking. We use it in conjunction with Trusteer because Trusteer can tell us when a registered PC has a potentially malicious virus on it before any logins are processed
As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Since the implementation of this tool as a support mechanism to safeguard the identity of our treasures, the organization has had a significant return to the sustainable resources that this tool offers (ROI). It is positive since we have maintained the link of work for which we are made and the satisfaction of our customers.
Professional and sustainable technical support. It is worth the investment because it does not affect the budget, but there are both substantive and objective gains.
We have reached the goal of advancing towards the integration of our service platforms with IBM Trusteer towards the consolidation of a reliable and sustainable organization.
It has had a mostly positive impact as we have not had any breaches.
The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
