IBM Watson Analytics (discontinued) vs. Tonkean

Despite its shortcomings, IBM Watson Analytics does its job well. It's paired for any size organization, big or small – but realistically, if you're going to be analyzing user-data on a broad scale, it probably makes sense to use this program if you're working with a big company. Otherwise Facebook Analytics could probably do the work for you, for a cheaper price. Our social media manager has been using it to track data for a client of ours, and they have been enjoying it so far. It's a good system to determine user traffic.

• IBM Bluemix provides a wealth of powerful APIs. The ones I tried were easy to use and required minimal training to get up to speed.
• I'd rate the documentation 9/10 as it was easy to navigate, had good examples and explained most of the possible inputs/outputs.

• Documentation is really hard to search through and follow along with. Needs a lot more examples and guidance.
• Pricing isn't clear a lot of the time. As a developer trying new stuff, I've been hit with charges and been unsure where the usage came from. Would be good for this to be easier to follow up. Had asked support staff and got no reply.
• The interface can be overwhleming.

Most commonly, if you're comparing it against other brands – my favorite being Google Analytics – this essentially does the same thing. It really just depends on what platform you're most comfortable working with. Google and IBM both have great software, and ease of use (assuming you know what you're doing when you get started). Although Google doesn't go as in-depth with their data analysis as IBM

• See previous notes. We decided, for good reason, not to pursue any real production applications with the Bluemix products because we, our management, and our customer and their management realized it would not work in a real-world, down and dirty production environment where company reputations, financial performance, and customer satisfaction were at stake!