IBM Watson Discovery

IBM Watson Discovery

IBM Watson Discovery

58 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM Watson Discovery	Score 9.1 out of 10	N/A	IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.	N/A

Pricing

IBM Watson Discovery

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
IBM Watson Discovery
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

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Community Pulse
	IBM Watson Discovery
Considered Both Products	IBM Watson Discovery Verified User Employee Chose IBM Watson Discovery IBM Watson Discovery resulted more robust and performant, also the insights were much more interesting than just an AI search from Microsoft or a prompt for ChatGPT. Incentivized Helpful? Verified User Administrator Chose IBM Watson Discovery For starters, IBM Watson Discovery was very easy to use and set up. Google Cloud AI was more advanced in learning and navigating through it, in my opinion. Ironically, the free trial was the biggest selling point. We were trying on products, and it was faster to get started … Incentivized Helpful? Verified User Engineer Chose IBM Watson Discovery This is a unique application which provides automation comfortably and with the minimum of human interaction to create the perfect application for the client involved as generally there is a chance of someone else using the similar or slightly better tool Incentivized Helpful? Sure Sai Venkata Krishna Sahit Software Devloper Chose IBM Watson Discovery A edge of having a safe secure work environment where in organizations can make use of power of AI with no concern safe guard their data where IBM watson discovery provides hybrid cloud solution to mitigate the vulnerablity of data security. Incentivized Helpful? AB ANIS BIDHANI Lead Data and AI Architect Chose IBM Watson Discovery To be entirely honest, in my review, I have used Elasticsearch in the past, but not in a way similar to that I am using Discovery, and I cannot honestly say that I can compare the two because I used Elasticsearch in infrastructure management and monitoring setup while using the … Incentivized Helpful? SS Sandro Silva IT Consultant Chose IBM Watson Discovery Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or … Incentivized Helpful? Verified User Program Manager Chose IBM Watson Discovery In terms of performance, IBM Watson Discovery performs well and as expected compared to competitor offerings. Search works well Web crawl, content library creation, and 3rd party integration all possible The main driver for us is that we were already using other IBM … Incentivized Helpful? Verified User Team Lead Chose IBM Watson Discovery NA Incentivized Helpful? Verified User Manager Chose IBM Watson Discovery IBM Watson Discovery for salesforce stacks up really well against the other products. It provides higher, better, and faster insight and capabilities than other options. We evaluated the return on investment and saw how great it would be to use for what we have. I think it has … Incentivized Helpful? Verified User Manager Chose IBM Watson Discovery I have not found any other software solutions that can stack up against IBM Watson Discovery for Salesforce. This feature has proved nothing but beneficial for our bottom-line, as well as our customers'. I would recommend this solution to any company that heavily focuses on … Incentivized Helpful?
Top Pros	Pro Response times Pro Ibm watson Pro Large data sets
Top Cons	Minus Price point Minus Pricing model Minus Customization features

Best Alternatives
	IBM Watson Discovery
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User Ratings
	IBM Watson Discovery
Likelihood to Recommend	9.5 (22 ratings)
Likelihood to Renew	9.1 (2 ratings)
Usability	7.0 (1 ratings)
Support Rating	10.0 (2 ratings)

User Testimonials
	IBM Watson Discovery
Likelihood to Recommend	IBM Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work. Incentivized AB ANIS BIDHANI Lead Data and AI Architect Read full review
Pros	IBM It is an excellently fast platform with documents and the answers to queries. With automation learning beneficial as it saves time. When searching for a document, everything stays located and easy to find. Acceptance of various documents. It has a quite comfortable Technical support, always available when required. Incentivized Leah Patterson Moore Robotic Process Automation Consultant Read full review
Cons	IBM I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way. The interface could use more tweaking. Being new to the program, it was kind of hard to navigate. Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable. Incentivized Verified User Anonymous Read full review
Usability	IBM Powerful insights with a little bit of a learning curve Incentivized Verified User Anonymous Read full review
Support Rating	IBM Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold. Incentivized Verified User Anonymous Read full review
Alternatives Considered	IBM Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud). Incentivized SS Sandro Silva IT Consultant Read full review
Return on Investment	IBM We find its Enterprise plan expensive for a country of LATAM. For US or Europe based businesses, looks great. A Big Data and massive queries based company would find the service expensive. Maybe a flat price plan would be helpful. Have you thought in making a cheaper plan where you take the learning from your customer's data to enrich your AI tool? Incentivized Verified User Anonymous Read full review
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