IBM Video Streaming vs. muse.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Video Streaming
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and…N/A
muse.ai
Score 8.3 out of 10
N/A
muse.ai provides video hosting and streaming for businesses and individuals. Using muse.ai, users can store, share, and embed videos and video collections. It features content based search that lets users find moments of interest. Includes a lightweight video player that supports adaptive streaming, subtitles, search, chapters, casting to remote devices, and call-to-action. Users can embed interactive video collections and playlists. The embeddings are responsive by default and…N/A
Pricing
IBM Video Streamingmuse.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Video Streamingmuse.ai
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.
More Pricing Information
Community Pulse
IBM Video Streamingmuse.ai
Top Pros
Top Cons
Features
IBM Video Streamingmuse.ai
Video Marketing
Comparison of Video Marketing features of Product A and Product B
IBM Video Streaming
6.1
70 Ratings
16% below category average
muse.ai
-
Ratings
Lead generation6.936 Ratings00 Ratings
Video personalization10.066 Ratings00 Ratings
eCommerce1.731 Ratings00 Ratings
Support for advertisements6.925 Ratings00 Ratings
Video SEO5.128 Ratings00 Ratings
Integration to Marketing Automation6.37 Ratings00 Ratings
Video Platform Integrations
Comparison of Video Platform Integrations features of Product A and Product B
IBM Video Streaming
7.6
4 Ratings
18% above category average
muse.ai
-
Ratings
Integration to Salesforce.com6.42 Ratings00 Ratings
Integration to LMS8.72 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
IBM Video Streaming
9.0
96 Ratings
3% above category average
muse.ai
10.0
1 Ratings
14% above category average
Video access controls9.083 Ratings10.01 Ratings
User management9.079 Ratings00 Ratings
Video link sharing10.093 Ratings10.01 Ratings
Internal video9.076 Ratings00 Ratings
External video8.081 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
IBM Video Streaming
7.8
95 Ratings
7% below category average
muse.ai
9.3
1 Ratings
10% above category average
Player customization6.179 Ratings7.01 Ratings
Embedded videos7.082 Ratings10.01 Ratings
Video quality / Bandwidth controls9.092 Ratings10.01 Ratings
Mobile compatibility9.087 Ratings10.01 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
IBM Video Streaming
8.2
87 Ratings
9% above category average
muse.ai
-
Ratings
A/B testing5.812 Ratings00 Ratings
Streaming quality reports8.070 Ratings00 Ratings
Per viewer tracking9.078 Ratings00 Ratings
Per video tracking9.077 Ratings00 Ratings
Video analytics dashboard9.081 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
IBM Video Streaming
9.0
96 Ratings
6% above category average
muse.ai
8.7
1 Ratings
3% above category average
On-Demand video9.067 Ratings00 Ratings
Live streaming9.095 Ratings00 Ratings
Impact of streaming on network9.079 Ratings00 Ratings
Video upload & format support9.081 Ratings10.01 Ratings
Video library / File management9.084 Ratings8.01 Ratings
Video portal9.065 Ratings8.01 Ratings
Video Engagement
Comparison of Video Engagement features of Product A and Product B
IBM Video Streaming
9.0
64 Ratings
11% above category average
muse.ai
-
Ratings
Audience polling9.037 Ratings00 Ratings
Audience Q&A / Live chat9.061 Ratings00 Ratings
Video comments9.050 Ratings00 Ratings
Best Alternatives
IBM Video Streamingmuse.ai
Small Businesses
Wistia
Wistia
Score 8.9 out of 10
Wistia
Wistia
Score 8.9 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.8 out of 10
Flipgrid
Flipgrid
Score 1.8 out of 10
Enterprises
Panopto
Panopto
Score 7.6 out of 10
Panopto
Panopto
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Video Streamingmuse.ai
Likelihood to Recommend
10.0
(126 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.9
(8 ratings)
-
(0 ratings)
Usability
8.9
(62 ratings)
-
(0 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.3
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(9 ratings)
-
(0 ratings)
Implementation Rating
8.1
(60 ratings)
-
(0 ratings)
Configurability
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
8.1
(2 ratings)
-
(0 ratings)
Product Scalability
8.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
7.6
(3 ratings)
-
(0 ratings)
Vendor pre-sale
7.6
(3 ratings)
-
(0 ratings)
User Testimonials
IBM Video Streamingmuse.ai
Likelihood to Recommend
IBM
The teacher uses IBM Video Streaming to record and upload instructional videos on various subjects, such as math problem-solving techniques or grammar lessons. Students watch these videos at home as homework and then apply what they've learned in class through collaborative projects and hands-on activities. This approach allows the teacher to spend more time providing individual support where needed.
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Musai Inc.
Muse.ai offers a great option for video hosting for videos for bloggers, online content creators, course creators, coaches, online marketers, or anyone needing to host videos on a secure, fast, efficient, easy to use and affordable platform. The price is super affordable compared to other video host platforms. Muse.ai offers many features and functions for video hosting including some video player customization, public, private and embedded only video options, different sharing options and auto transcription. I have not found the automatic transcription/captions to be very accurate so I still use another program for my captions and manually upload them. (Muse.ai does offer the option to add your own captions so this is not an issue for me and only takes a couple more minutes time.)
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Pros
IBM
  • It allows us to stream without special equipment. We mainly use our phones.
  • The quality of the videos is amazing and I love the fact that videos auto-save and you can download and edit them for later.
  • The program allows you to create playlists so that we can stream on our online channel 24/7
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Musai Inc.
  • user friendly
  • affordable
  • excellent uptime
  • good customer support
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Cons
IBM
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
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Musai Inc.
  • better audio transcription
  • more video player customizations
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Likelihood to Renew
IBM
Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
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Musai Inc.
No answers on this topic
Usability
IBM
The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
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Musai Inc.
No answers on this topic
Reliability and Availability
IBM
Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
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Musai Inc.
No answers on this topic
Performance
IBM
As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
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Musai Inc.
No answers on this topic
Support Rating
IBM
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
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Musai Inc.
No answers on this topic
Implementation Rating
IBM
Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
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Musai Inc.
No answers on this topic
Alternatives Considered
IBM
Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
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Musai Inc.
Initially, it came down to the price. Muse.ai was $60 a year vs $200 for Vimeo. (Wistia is even more). Muse.ai may not have as many bells and whistles and options as Vimeo BUT they have everything I need for video hosting for videos on my blog, for my clients and within my member website for my online courses, classes and workshops. It is very easy to upload, customize, choose your settings and grab your embed or share links for your videos on their platform. I have only had to reach out to their customer support a couple of times, but each time I received a fast and friendly response.
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Scalability
IBM
IBM global network.
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Musai Inc.
No answers on this topic
Return on Investment
IBM
  • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
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Musai Inc.
  • saves me several hundred dollars annually compared to other video platforms I previously used ($140 less annually than Vimeo, for instance)
  • saves me time in uploading and customizing my videos and grabbing the embed code
  • so far, 100% uptime - meaning my clients and customers aren't having issues accessing content
  • mobile-friendly video player, ease of use for my customers and clients who are viewing the videos
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ScreenShots

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).