IBM Watson Natural Language Understanding vs. Nuance Dragon Speech Recognition

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Watson Natural Language Understanding
Score 9.0 out of 10
N/A
IBM offers Watson Natural Language Understanding, an NLP application supplying interpretation of unstructured textual data and language concept models.N/A
Dragon Speech Recognition
Score 8.8 out of 10
N/A
Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.
$14.99
per month
Pricing
IBM Watson Natural Language UnderstandingNuance Dragon Speech Recognition
Editions & Modules
No answers on this topic
Dragon Anywhere
$14.99
per month
Dragon Professional Individual, v15
$500
per license
Dragon Legal Individual, v15
$500
per license
Dragon Professional Anywhere
Contact sales team
Dragon Legal Anywhere
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Dragon Law Enforcement
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Offerings
Pricing Offerings
IBM Watson Natural Language UnderstandingDragon Speech Recognition
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM Watson Natural Language UnderstandingNuance Dragon Speech Recognition
Top Pros
Top Cons
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User Ratings
IBM Watson Natural Language UnderstandingNuance Dragon Speech Recognition
Likelihood to Recommend
8.0
(1 ratings)
8.9
(7 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(2 ratings)
User Testimonials
IBM Watson Natural Language UnderstandingNuance Dragon Speech Recognition
Likelihood to Recommend
IBM
IBM Watson Natural Language Understanding is a Swiss Army knife that can be used in many scenarios. An extensive list of easy to use APIs is provided making it very easy to integrate it in any environment. The text analysis is decent and above market average. It generates results in many forms to suit may scenarios (important keywords, concepts, sentiment analysis, etc.).
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Nuance
My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
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Pros
IBM
  • Easy to use and extensive APIs.
  • Decent accuracy.
  • It recognizes concepts and semantic roles.
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Nuance
  • The main advantage is that it calibrates itself around your tone and accent.
  • Integration with many apps and operative system is good.
  • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
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Cons
IBM
  • Improve Sentiment Analysis accuracy.
  • Prevent having conflicting results (sad and happy, etc.).
  • Foreign names detection.
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Nuance
  • Word recognition can always improve.
  • Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
  • Adds non-spoken words for no reason if there is a delay in speaking.
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Likelihood to Renew
IBM
No answers on this topic
Nuance
  • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
  • The software is also very buggy and crashes frequently
  • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
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Usability
IBM
No answers on this topic
Nuance
Once you learn the product, it is quite easy to use.
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Support Rating
IBM
No answers on this topic
Nuance
One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
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Alternatives Considered
IBM
No answers on this topic
Nuance
Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.
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Return on Investment
IBM
  • Reduced development time.
  • Increased solution efficiency in understanding the user.
  • Increased solution scalability.
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Nuance
  • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
  • Nuance Dragon Speech Recognition has made seeing patients more efficient
  • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
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ScreenShots