IBM Watson Text to Speech vs. Nuance Dragon Speech Recognition

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Watson Text to Speech
Score 9.0 out of 10
N/A
IBM Watson Text to Speech is an API cloud service that enables users to convert written text into natural-sounding audio in a variety of languages and voices within an existing application or within Watson Assistant. It can be used to give a brand a voice and interact with users in their native language. Increase accessibility for users with different abilities, provide audio options to avoid distracted driving, or automate customer service interactions to eliminate hold times.N/A
Dragon Speech Recognition
Score 8.8 out of 10
N/A
Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.
$14.99
per month
Pricing
IBM Watson Text to SpeechNuance Dragon Speech Recognition
Editions & Modules
No answers on this topic
Dragon Anywhere
$14.99
per month
Dragon Professional Individual, v15
$500
per license
Dragon Legal Individual, v15
$500
per license
Dragon Professional Anywhere
Contact sales team
Dragon Legal Anywhere
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Dragon Law Enforcement
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Offerings
Pricing Offerings
IBM Watson Text to SpeechDragon Speech Recognition
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM Watson Text to SpeechNuance Dragon Speech Recognition
Top Pros
Top Cons
Best Alternatives
IBM Watson Text to SpeechNuance Dragon Speech Recognition
Small Businesses

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RingCentral Contact Center
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Score 7.9 out of 10
Medium-sized Companies

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Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises

No answers on this topic

Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
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User Ratings
IBM Watson Text to SpeechNuance Dragon Speech Recognition
Likelihood to Recommend
9.1
(7 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(2 ratings)
User Testimonials
IBM Watson Text to SpeechNuance Dragon Speech Recognition
Likelihood to Recommend
IBM
I advise Watson for all scenarios where you need AI to speak. I don't use this for this goal, but I suppose that could be a good solution for tourism and travel: companies in the hospitality industry can make it easier for people to
get around and offer tours in numerous languages, all at the same time. In telecommunications, could be used to create customized messaging that the caller can use with customers, and it can generate words from a customer’s records that are read to them in a professional and friendly voice. It's very good for English, for Italian is a little "robotic" but the pronunciation is right.
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Nuance
My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
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Pros
IBM
  • Improve customer experience and engagement.
  • Offers both on-premise and cloud deployments.
  • Automate requests and transactions in our agency.
  • Voice recognition.
  • Allows me to choose dialect which help select accent of the selected speaker.
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Nuance
  • The main advantage is that it calibrates itself around your tone and accent.
  • Integration with many apps and operative system is good.
  • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
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Cons
IBM
  • Add sentiment variation.
  • Add parameter in order to change the characteristic of the voice.
  • Use custom voice in order to tune the speaker.
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Nuance
  • Word recognition can always improve.
  • Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
  • Adds non-spoken words for no reason if there is a delay in speaking.
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Likelihood to Renew
IBM
No answers on this topic
Nuance
  • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
  • The software is also very buggy and crashes frequently
  • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
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Usability
IBM
No answers on this topic
Nuance
Once you learn the product, it is quite easy to use.
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Support Rating
IBM
No answers on this topic
Nuance
One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
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Alternatives Considered
IBM
I've never been a fan of the robotic voice of text-to-speech tools and I've always thought they sounded flat and bland. Until I tried IBM Watson Text to Speech, that is. This service uses advanced deep learning techniques to synthesize speech output in natural-sounding voices. I was blown away by how good the voices were that I've been using it for personal stuff like journaling and brainstorming sessions. And I'm definitely going to be using this for podcasting and my YouTube channel.
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Nuance
Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.
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Return on Investment
IBM
  • Enhance rapid and convenient customer interaction.
  • Client issues are easy to solve by allocating critical info in their native language.
  • Automating requests and transactions reduce hold time which improves customer satisfaction.
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Nuance
  • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
  • Nuance Dragon Speech Recognition has made seeing patients more efficient
  • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
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