iCharts vs. Sisense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iCharts
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
iCharts is a Business Intelligence and Analytics solution for NetSuite. With this solution, users can transform their NetSuite data into interactive, real-time analytics without leaving their NetSuite dashboard. iCharts includes drag-and-drop chart creation and best-practice templates. The vendor’s value proposition is that iCharts accelerates an organization’s analytics strategy by empowering their team with the critical data-driven tools they need.
$10,000
per installation
Sisense
Score 8.3 out of 10
N/A
Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A
Pricing
iChartsSisense
Editions & Modules
Professional
$10,000
per installation
Business
15,000
per installation
Elite
$25,000
per installation
No answers on this topic
Offerings
Pricing Offerings
iChartsSisense
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$3,000 per installationNo setup fee
Additional DetailsBased on number of NetSuite licensesMust contact sales team for pricing.
More Pricing Information
Community Pulse
iChartsSisense
Top Pros
Top Cons
Features
iChartsSisense
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
iCharts
9.0
2 Ratings
9% above category average
Sisense
8.7
46 Ratings
6% above category average
Customizable dashboards10.02 Ratings9.046 Ratings
Report Formatting Templates8.01 Ratings9.032 Ratings
Pixel Perfect reports00 Ratings8.036 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
iCharts
9.0
2 Ratings
10% above category average
Sisense
8.3
46 Ratings
2% above category average
Drill-down analysis9.02 Ratings8.046 Ratings
Report sharing and collaboration9.02 Ratings7.33 Ratings
Formatting capabilities00 Ratings9.046 Ratings
Integration with R or other statistical packages00 Ratings9.026 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
iCharts
10.0
1 Ratings
18% above category average
Sisense
8.2
45 Ratings
2% below category average
Publish to Web10.01 Ratings8.035 Ratings
Publish to PDF00 Ratings9.045 Ratings
Report Versioning00 Ratings8.023 Ratings
Report Delivery Scheduling00 Ratings8.038 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
iCharts
8.0
1 Ratings
1% below category average
Sisense
9.0
44 Ratings
11% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.01 Ratings9.044 Ratings
Location Analytics / Geographic Visualization00 Ratings9.041 Ratings
Predictive Analytics00 Ratings9.028 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
iCharts
8.7
2 Ratings
1% above category average
Sisense
10.0
44 Ratings
15% above category average
Multi-User Support (named login)9.02 Ratings10.044 Ratings
Role-Based Security Model8.02 Ratings10.043 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.02 Ratings10.044 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
iCharts
10.0
2 Ratings
23% above category average
Sisense
9.0
39 Ratings
12% above category average
Responsive Design for Web Access10.01 Ratings9.039 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.02 Ratings8.033 Ratings
Mobile Application00 Ratings10.024 Ratings
Best Alternatives
iChartsSisense
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iChartsSisense
Likelihood to Recommend
8.0
(2 ratings)
6.1
(57 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(14 ratings)
Usability
-
(0 ratings)
8.0
(5 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(6 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
7.1
(3 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
iChartsSisense
Likelihood to Recommend
iCharts, Inc.
The iCharts has suited our organization work as it has helped us a lot in our internal and external works. As we use iCharts for the internal team in representing the working reports and data of the business in an accurate manner. It helps in representing the presentation to the client to showcase our work and present him the data and work flow through the iCharts. As I don't found anything missing in this software.
Read full review
Sisense Ltd
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
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Pros
iCharts, Inc.
  • Their new platform is easy to navigate
  • We had a dedicated support person to help set up searches and train in the use of iCharts
  • Separate Dashboards for each group
Read full review
Sisense Ltd
  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Read full review
Cons
iCharts, Inc.
  • The new platform has limitations on colors and sizing
  • iCharts seem to have closed its doors without notification and now we have a product with no support
Read full review
Sisense Ltd
  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Read full review
Likelihood to Renew
iCharts, Inc.
No answers on this topic
Sisense Ltd
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
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Usability
iCharts, Inc.
No answers on this topic
Sisense Ltd
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
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Reliability and Availability
iCharts, Inc.
No answers on this topic
Sisense Ltd
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
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Performance
iCharts, Inc.
No answers on this topic
Sisense Ltd
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
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Support Rating
iCharts, Inc.
No answers on this topic
Sisense Ltd
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
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In-Person Training
iCharts, Inc.
No answers on this topic
Sisense Ltd
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
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Online Training
iCharts, Inc.
No answers on this topic
Sisense Ltd
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
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Implementation Rating
iCharts, Inc.
No answers on this topic
Sisense Ltd
Remember to migrate the plugins. The documentation however is pretty straight forward.
Read full review
Alternatives Considered
iCharts, Inc.
I haven't experience any other alternative product of this.
Read full review
Sisense Ltd
1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
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Scalability
iCharts, Inc.
No answers on this topic
Sisense Ltd
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
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Return on Investment
iCharts, Inc.
No answers on this topic
Sisense Ltd
  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Read full review
ScreenShots

iCharts Screenshots

Screenshot of Screenshot of