Likelihood to Recommend iDashboards is well suited for an office environment or organization with fewer personnel and resources. Its efficiency allows for less "man" hours. In terms of selection, the primary key question during process was cost, great tech support service, and efficiency. About where it may be less appropriate, it will be an office where information production, consumption, and dissemination is not a priority
Henry Codjoe Director of Institutional Research & SACS Accreditation Liaison / Adjunct Assistant Professor
Read full review I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Read full review Pros Designing a dashboard is easy. In other words, it is fairly easy to make data look really nice! Data Analytics. This makes it easy to do calculations on your data (averages, etc.) Training and examples: Our introduction to iDashboards was thorough. There are plenty of tutorials as well, plus manuals. Read full review Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript. Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs. Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment. Read full review Cons Provide basic video training tutorials Ability to upload/convert Excel data to non-Windows servers such as Linux or AIX Increase the data row limitation Read full review The usability of the application on mobile devices needs some improvement, especially navigation and filtering. Dashboards that are created by multiple users can be a bit of a hassle to share by Admins. If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide. Read full review Likelihood to Renew Our executive leadership relies on the dashboards provided through the iDashboards software. Thus, there is no doubt the contract will be renewed.
Read full review I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
Read full review Usability iDashboards are fairly logical and easy to use once you get started. I have taught myself most of what I know on my own, by taking webinars, reading through all the knowledge base, and doing the tutorials. Expertise is needed to do some of the data manipulation, but most graphs are simple to make.
Read full review New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Read full review Reliability and Availability There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Read full review Performance SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Read full review Support Rating SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Read full review In-Person Training Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Read full review Online Training Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Read full review Implementation Rating Remember to migrate the plugins. The documentation however is pretty straight forward.
Read full review Alternatives Considered iDashboards is easy to use right out of the box. The price point is very, very appealing and it offers everything the other products offer - ease of use and low cost.
Read full review 1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Read full review Scalability Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Read full review Return on Investment iDashboards saved us from making a sizable investment in another HR dashboard iDashboards has improved the patient flow metrics Multiple FTEs have been repurposed as a result of automating the visualization and dissemination of data Read full review Report development time is reduced from 2~3 days to 2~3 hours. Report querying time is improved from 0.5~10 mins to 2~30 seconds. A 2-staff team delivers 10 times the BI output that we did on the old system. We were able to deliver BI and data analysis for all business functions instead of a very limited group of users Read full review ScreenShots iDashboards Enterprise Suite Screenshots