IDERA SQL Diagnostic Manager for SQL Server vs. Progress WhatsUp Gold

If you have several SQL servers and don't have a lot of time or resources to constantly monitor them, SQLdm will be very helpful. For one or two servers, it might be overkill. All of our servers are virtual, so having a tool that can monitor host metrics as well as guest metrics is a plus as well.

Incentivized

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

Incentivized

• Database query optimization.
• Monitoring of databases in real time.
• Performance analysis and trends in the database.

Incentivized

• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

Incentivized

• Windows client has some issues. When you have small time intervals for your data collection, it can cause the client to become unresponsive and require you to restart it.
• It takes more time to get the web client running than it does to get the windows client running.
• The visualizations have been the same for the last eight years--could use a little bit of a refresh.

Incentivized

• Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
• You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.

Incentivized

The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.

Incentivized

We have never had an issue with support. It has always been quick and understandable

Incentivized

IDERA SQL Diagnostic Manager for SQL Server is an excellent tool, however I think Solarwinds Database Perfromance Analyzer is a slightly stronger more well rounded product

Incentivized

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.

Incentivized

• It saves me a significant amount of time each week, freeing me up for other important tasks. I couldn't possibly monitor each server individually to the extent that SQLdm does.
• With the wealth of information I can get to easily, I can be more proactive in taking care of my environments rather than reactive. The times when other people notice something happening before I do are few and far between.

Incentivized

• Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
• Saves on system downtime and lost productivity
• Remote monitoring means less staff hours spent checking for potential problems.

Incentivized