iET ITSM vs. Jira Service Management
iET ITSM vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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iET ITSM | N/A | iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers a complete package for service management. | N/A | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
iET ITSM | Jira Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
iET ITSM | Jira Service Management | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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iET ITSM | Jira Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
iET ITSM | Jira Service Management | |
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Likelihood to Recommend | - (0 ratings) | 5.8 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
iET ITSM | Jira Service Management | |
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Likelihood to Recommend | iET Solutions, LLC. No answers on this topic | Atlassian |
Pros | iET Solutions, LLC. No answers on this topic | Atlassian |
Cons | iET Solutions, LLC. No answers on this topic | Atlassian |
Usability | iET Solutions, LLC. No answers on this topic | Atlassian |
Support Rating | iET Solutions, LLC. No answers on this topic | Atlassian |
Alternatives Considered | iET Solutions, LLC. No answers on this topic | Atlassian |
Return on Investment | iET Solutions, LLC. No answers on this topic | Atlassian |
ScreenShots | iET ITSM Screenshots | Jira Service Management Screenshots |