iET ITSM vs. ServiceNow IT Service Management
iET ITSM vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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iET ITSM | N/A | iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers a complete package for service management. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
iET ITSM | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
iET ITSM | ServiceNow IT Service Management | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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iET ITSM | ServiceNow IT Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
iET ITSM | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
iET ITSM | ServiceNow IT Service Management | |
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Likelihood to Recommend | iET Solutions, LLC. No answers on this topic | ServiceNow |
Pros | iET Solutions, LLC. No answers on this topic | ServiceNow |
Cons | iET Solutions, LLC. No answers on this topic | ServiceNow |
Likelihood to Renew | iET Solutions, LLC. No answers on this topic | ServiceNow |
Usability | iET Solutions, LLC. No answers on this topic | ServiceNow |
Reliability and Availability | iET Solutions, LLC. No answers on this topic | ServiceNow |
Performance | iET Solutions, LLC. No answers on this topic | ServiceNow |
Support Rating | iET Solutions, LLC. No answers on this topic | ServiceNow |
Online Training | iET Solutions, LLC. No answers on this topic | ServiceNow |
Implementation Rating | iET Solutions, LLC. No answers on this topic | ServiceNow |
Alternatives Considered | iET Solutions, LLC. No answers on this topic | ServiceNow |
Scalability | iET Solutions, LLC. No answers on this topic | ServiceNow |
Return on Investment | iET Solutions, LLC. No answers on this topic | ServiceNow |
ScreenShots | iET ITSM Screenshots |