IFS Applications vs. Infor LN

Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.

Incentivized

Infor ERP LN supports all discrete manufacturing processes including engineer-to-order, configure-to-order, project-based, make-to-order, and make-to-stock. If your company is a process manufacturing company, it may not be the best ERP for you.

Incentivized

• Accounting
• Finance
• Complex Inventory

• As a global organization, we deal with many languages and some software localizations. Infor ERP LN has 21 language packs and a software localization for the countries where Bray operates that need one (Argentina, Colombia, Chile, Peru, Poland, Russia, and India).
• We need flexibility, versatility, and visibility in our operations and financials. Infor ERP LN delivers most of what Bray needs in a standard ERP system, allowing us to operate without the need for complex software functionality customizations and/or personalizations.
• Infor ERP LN has an easy-to-learn, easy-to-use, user-friendly GUI.

Incentivized

• The speed of bug fixes should be improved by the IFS after sales teams. We saw the difference of responsiveness prior to Go Live and after Go Live, with a change of teams. IFS France is working on that point, and strategically wants to innovate by acting now with two other third-party companies in early 2017, to improve the after sales experience for customers.
• There is no license model between the full licenses, which gives access to all IFS features, and the light licenses, to get access to a specific module like expense sheet. As a consequence, you must acquire a full access license for one team working only with a dedicated module (e.g. general ledger). Maybe an intermediate type license would be welcome to balance the budget. IFS tries to make prices competitive but you have to consider full upgrades of the product too, where requiring full licenses can be hard on the budget.
• When you have an Active Directory ecosystem with a trust relationship, users from domain B can't natively access IFS, even if AD sync is in place with domain A. It's important to improve that functionality because many companies have a merge and acquisition context, with SOX constraints sometimes, and avoiding maintaining contacts or local accounts simplifies SOX compliance, or to management of accounts within the company.

Incentivized

• Infor ERP LN could have a better way of handling single sign-on (SSO) capabilities.
• Infor ERP LN could improve its GUI by not using Java as its platform, using HTML5 instead. I know Infor is already working on it.
• Infor ERP LN could improve the way you can "kill" a user license (needed when trying to disconnect a user without leaving in the background "defunct" processes).

Incentivized

The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.

We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP. We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback. The project manager team and qualification level of technical or consultant teams were differentiating factors too. Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice

Incentivized

• Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
• Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
• Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.

Incentivized

• Quick migration from different ERP systems and legacy systems to Infor ERP LN.
• Increased employee efficiency.

Incentivized