ignio AIOps vs. LambdaTest

It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.

Suited with our cross browser testing requirements. but it needs to improve more on the other testing sides like API, Security and other kinds of testing. It helps in development phase of product with vast testing options so can be used in different scenarios like End to End workflow testing as well as Comparison of two screen and all

Incentivized

• ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
• Centralize the dashboard to view and executed the health of systems in our environment.
• It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
• ignio event management helps the organization to manage the alerts well and make an informed decision.

• Very accessible as multiple users can be added in each subscription
• Very reliable as it is very close to the actual device when it comes to operating system and version behavior
• There are a lot of options for devices and browsers that users can choose from when it comes to emulating and testing

• There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
• The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
• These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.

• If the To do video about how to access different tools is available, it would be good
• If the virtual keyboard is available or enable the interaction with real keyword while using UI inspector will be better
• After the test execution, if the test report is available in the downloaded format, it would be good

It is a very good product and it helps our organization.

It is very reliable and can provide great results for all the stakeholders. Access is very quick and there are wide-array of devices that can be used to provide a robust application. Having limited resources on a remote setup really helps users to complete task with this emulator. This helps a lot in development team.

ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.

Incentivized

This tool is good to use. This tool have user friendly user experience . Once user move to one device to another then it also work smooth. Once using real device , or browsers , it gives experience like physical devices. I give this too 9 out of 10 for UI part. great work

Incentivized

It was up than Dynatrace

Incentivized

We had performance issues in older version butterfly. But the new version cheetah is simply amazing

We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail

The customer support team is very active and cooperative. Once, I contacted them in their off timings because of an issue, I got an instant reply from the executive and he resolved the issue very efficiently. This is why we have been using LambdaTest for more than two years. It is best suited for us.

Implementation team has provided necessary training & enablement.

Online training materials are shared by the implementation team and it was good.

I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.

Implementation of Lambdatest was very easy for different project requirements.

Incentivized

Self HEAL OOB Capabilites

LambdaTest offers me a large number of real-time mobile devices and browsers for testing, as well as debugging tools like Screenshot Testing and Issue Tracker. This is what I like the most about LambdaTest and prefer it over Sauce Labs. Additionally, my team has reported faster testing speeds with LambdaTest compared to SauceLabs

Incentivized

Quite Scalable!

• ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
• ignio has increased our alert coverage by over 60%.

• Automation testing has a bit of a learning curve
• Lack of real device keep that bug in your head if not on the website.
• Need to wait for a while for a new OS or browser version on the contrary of immediate availability in case of owning a lab