What users are saying about
13 Ratings
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30 Ratings
13 Ratings
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Score 7.8 out of 101

Salesforce for Nonprofits

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30 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

iMIS

iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.
No photo available

Salesforce for Nonprofits

I think Salesforce is great any time you want to keep track of a large number of people and how they connect to your organization. This may not be great if you always work with the same 100 people and they are easy to keep a handle on or if you just don't have time to learn a fairly complex database. In that case, you may find a simpler system more worthwhile.
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Pros

iMIS

  • Flexibility and Customization: iMIS is like a tailored suit. We track all kinds of information and it gives us the ability to customize our screens, add custom fields, and build out the navigation to mirror actual data processing and workflows.
  • API: iMIS is like a box of legos. Not only do you get what’s pictured on the box, but the API gives us the ability to adapt it, add new bricks (custom apps), and extend it beyond its original design. We have created several new modules that solved our Gap Analysis identified during our product evaluation process.
  • Great Support: Our relationship with ASI like a good marriage. They provide great support and they listen to their customers. Their product team also does sprint reviews and invites customers to participate and have a voice in the product road map.
David Drinnon profile photo

Salesforce for Nonprofits

  • Salesforce makes it simple to enter and track client data across time.
  • Salesforce for Nonprofits allows organizations to enter and track donation information with customizable options that make it easy to reconcile with internal financial data.
  • Salesforce for Nonprofits provides free resources to connect with other nonprofit/organizational professionals and learn from them; they also provide learning resources on their Trailblazer platform.
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Cons

iMIS

  • The iMIS integration process could use some improvement. Integrating iMIS with 3rd party applications can be challenging. This is an area where my company, Organized Bits, is working to help the community. We have built an integration platform solves this problem.
Eddie Brady profile photo

Salesforce for Nonprofits

  • We occasionally struggle with marketing cloud. It is a very robust tool and does not always seem to work well for our needs. We are working to improve it but it is proving to be a challenging tool.
  • Chatter has worked very well for our organization as it provides a history of all that has happened in the system. We attempted to consolidate all communications in one platform (chatter) but employees are not as comfortable using the solution for everyday communications as it part of our system of record. It does work for social communication but our staff is not comfortable using it.
  • Some of the integrations that we try and do are difficult and fragile at times. There has been improvement but integrations are always a concern.
Jeff Govert profile photo

Usability

iMIS

No score
No answers yet
No answers on this topic

Salesforce for Nonprofits

Salesforce for Nonprofits 8.0
Based on 1 answer
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
Jared Lyda profile photo

Support

iMIS

No score
No answers yet
No answers on this topic

Salesforce for Nonprofits

Salesforce for Nonprofits 6.7
Based on 4 answers
There is a lot of support if you live in a city. It is difficult to get support in rural communities. Also, we got Salesforce long before there was a Salesforce for non-profits and I think that some of the new features of the non-profit version did not migrate to our version and some of the old enterprise features have lingered around even though we tried to do the NPSP migration.
Courtney Osterfelt profile photo

Alternatives Considered

iMIS

As a fundraising professional, I would highly recommend Raiser's Edge and Advance 9.8 over iMIS as true donor databases.
Sterlicia Rodney profile photo

Salesforce for Nonprofits

Salesforce for Nonprofits is much more flexible than other tools I've used in the past. You aren't limited to staying with one company's suite of products - you have the ability to build out your database / fundraising solution using best in class applications. It also has a different pricing model - it's all based on users and storage, opposed to a blanket platform fee.
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Return on Investment

iMIS

  • Ability to keep track of membership
No photo available

Salesforce for Nonprofits

  • We are able to connect with our people based on accurate and useable data in a timely fashion.
  • We can see where people are along a journey - moving them towards taking the next steps to be connected to our organization.
Rusty Angell profile photo

Screenshots

Pricing Details

iMIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Salesforce for Nonprofits

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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