Inbenta Chatbots vs. Qualtrics XM for Strategy and Research
Inbenta Chatbots vs. Qualtrics XM for Strategy and Research
Product | Rating | Most Used By | Product Summary | Starting Price |
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Inbenta Chatbots | Enterprise companies (1,001+ employees) | According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers… | N/A | |
Qualtrics | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | — | ||||||||||||||
More Pricing Information |
Inbenta Chatbots | Qualtrics XM for Strategy and Research | |
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Top Pros | ||
Top Cons |
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Inbenta Chatbots | Qualtrics XM for Strategy and Research | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | SurveyMonkey Score 8.2 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | QuestionPro Score 9.4 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | QuestionPro Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Inbenta Chatbots | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | 9.5 (2 ratings) | 3.8 (170 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (41 ratings) |
Usability | - (0 ratings) | 3.8 (21 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 5.5 (1 ratings) |
Support Rating | - (0 ratings) | 1.9 (22 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Inbenta Chatbots | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | Inbenta Technologies Inc. | Qualtrics |
Pros | Inbenta Technologies Inc. | Qualtrics |
Cons | Inbenta Technologies Inc. | Qualtrics |
Likelihood to Renew | Inbenta Technologies Inc. No answers on this topic | Qualtrics |
Usability | Inbenta Technologies Inc. No answers on this topic | Qualtrics |
Support Rating | Inbenta Technologies Inc. No answers on this topic | Qualtrics |
Online Training | Inbenta Technologies Inc. No answers on this topic | Qualtrics |
Implementation Rating | Inbenta Technologies Inc. No answers on this topic | Qualtrics |
Alternatives Considered | Inbenta Technologies Inc. | Qualtrics |
Return on Investment | Inbenta Technologies Inc. | Qualtrics |
ScreenShots | Inbenta Chatbots Screenshots | Qualtrics Screenshots |