CareerBuilder.com vs. Indeed.com

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

Well suited for searching the database for qualified resources, not well suited for those posting jobs. That is especially true if the job posted has a broader appeal, or applies to many job seekers, since it will attract hundreds that you will not have time to review. We have found that 1 in 20 are even qualified and have the basic requirements for what we post

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• The best free job advertising platform out there that is easy to use and integrates with our ATS Greenhouse
• ATS (Greenhouse) automatically posts every job to Indeed and requires zero effort
• Formatting of the the jobs from my ATS look good when "pulled" over to Indeed
• Able to integrate questions with rules that allow you to shortlist candidates in a more timely fashion
• Sponsoring portal has change a couple times. I do not love the new format as of 5/2021 but it is not bad.
• They allow you to use a credit card for sponsoring which linkedin will not
• Sponsoring criteria is good and has many options

Incentivized

• We did not see a large amount of applications in comparison to Indeed.
• The applications did not turn in to actual employees. We were more often than not ghosted by the candidates, even though the team followed up with them in a timely manner.

Incentivized

• Indeed.com tends to have a lot of fake listings or listings which overstate a role and that drives some users away from using the service.
• Indeed.com's aesthetics are a bit dated so although the web sites functions are mature they also are a bit bland....if that matters to someone.
• They seem to try and push the sponsor (cost to you) job lists a bit strong.

Incentivized

The average person would be able to login into Indeed and use it almost immediately with no training or guidance. The layout is modern like an iPhone app and one can easily navigate through the features that it offers.

Incentivized

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

I haven't had to use Customer Service much for Indeed.com but the few times I've had encounters they have been very nice and helpful. They ensure you are getting the most out of your money with the resources Indeed has to offer. You can speak to customer service over the phone or on a quick messenger setting on the website depending on what your style is or how easy you feel your question is.

Incentivized

WizeHire is one of the most amazing systems I've ever seen. I've continued to share their information with many, and my hope is that they take the hiring world by storm! It's easy to use, they obtain great candidates and many. They're very responsive and always there to help. They care about their clients. I strongly recommend them.

We used and are still currently using other job boards. Some are free of charge, some are paid services. We do not want to stop using Indeed.com since it provides up with ability to post job postings for free. This is really appreciated. We do not want to disclose names of other services.

Incentivized

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• Higher turnover in general for the positions we have hired for from Indeed which in some instances can hinder productivity. It is important to know that when using Indeed, you are getting volume/quantity and not necessarily top-performing employees.
• It seems like the employees found on Indeed are constantly job hunting even when currently employed.
• For our large-scale hiring, Indeed, all in all has had a positive impact as we are always able to fill the positions due to the large pool of resumes always on hand.

Incentivized