Infinite Campus vs. Salesforce.org Education Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infinite Campus
Score 7.5 out of 10
N/A
Infinite Campus headquartered in Blaine offers their student information system (SIS) to educational institutions, boasting onboarding support, parent and student portal, grade book and academic planner, and access to the platform's inbuilt LMS Campus Learning.N/A
Salesforce.org Education Cloud
Score 8.8 out of 10
N/A
Salesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
Pricing
Infinite CampusSalesforce.org Education Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infinite CampusSalesforce.org Education Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Infinite CampusSalesforce.org Education Cloud
Top Pros
Top Cons
Features
Infinite CampusSalesforce.org Education Cloud
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Infinite Campus
8.6
5 Ratings
1% above category average
Salesforce.org Education Cloud
8.8
5 Ratings
3% above category average
Integrations with 3rd-Party Education Technology8.53 Ratings8.14 Ratings
Online Registration Management9.34 Ratings8.75 Ratings
District Communications, such as messaging and alerting8.44 Ratings10.03 Ratings
Roster Management8.75 Ratings9.34 Ratings
Platform Customization7.65 Ratings6.84 Ratings
Teacher Self-Service7.25 Ratings8.53 Ratings
Student Data Security9.34 Ratings9.25 Ratings
Community Support8.54 Ratings8.84 Ratings
Class Scheduling9.54 Ratings9.43 Ratings
State and National-level Reporting8.84 Ratings9.52 Ratings
Compliance Support9.64 Ratings8.44 Ratings
Teacher and Parent Mobile Application7.65 Ratings8.43 Ratings
Best Alternatives
Infinite CampusSalesforce.org Education Cloud
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Infinite CampusSalesforce.org Education Cloud
Likelihood to Recommend
8.4
(19 ratings)
8.9
(11 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.3
(6 ratings)
6.2
(2 ratings)
User Testimonials
Infinite CampusSalesforce.org Education Cloud
Likelihood to Recommend
Infinite Campus
Infinite Campus is very easy to use when it comes to looking up personal student information as well as taking attendance. However, it is less suited for making it easy for users to find specific language testing data, ensuring the viewer feels confident in finding the correct webpage based on what they are looking for as well as being properly set up for the viewer to feel confident in arranging a progress report easily as well as quickly. Lastly, Infinite Campus could better enable the user to copy progress reports in bulk versus the current set up of having to go into each student's progress report individually to print.
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Salesforce
It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
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Pros
Infinite Campus
  • It is very clean (not cluttered with information and buttons)
  • It keeps all personal information in one spot
  • The message center is helpful, and it is easy to see when there is a new message
  • The breakdown of attendance is done very well
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Salesforce
  • Great use of integrating across all aspects of enrollment.
  • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
  • Reporting is fabulous inside of Salesforce.
  • All of the Apps in the App Exchange.
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Cons
Infinite Campus
  • The Gradebook is just so busy, even though it does contain all the grades/information you need, I find it very hard to find data/information just because of the sheer numbers and drop downs that I have to go through to get to what I want.
  • Not very user-friendly for first time users - takes many tries and searching around to get to where you want. Gets easier as you use it, but they could attempt to make it more user-friendly for the novice/first time users.
  • I'd like to see the drop-down menu for the classes broken up into separate folders/files for each group (ie. ELA, Social Studies, Science, Math). Then it wouldn't be just rows and rows of classes that make my eyes run them all together and hard to find the ONE I am looking for.
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Salesforce
  • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
  • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
  • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
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Usability
Infinite Campus
No answers on this topic
Salesforce
It was really so easy to sign up and get going with the whole process
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Support Rating
Infinite Campus
I haven't reached out to Infinite Campus for technical support. We have in-school people who are trained to help us out in the event of a problem. We have had a couple of times where the system has gone down unexpectedly, but our school IT professionals were able to sort it out.
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Salesforce
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
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Alternatives Considered
Infinite Campus
Synergy, PowerSchool. Infinite Campus was definitely the "Cadillac" when looking at other systems. Other systems look and felt clunky when stacked against Infinite Campus. Although the company is not local, they FEEL and ACT as though they are right next door.
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Salesforce
I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
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Return on Investment
Infinite Campus
  • Infinite Campus helped us to successfully meet our goals in the last Strategic Plan of establishing an electronic communication framework for academic progress between the district and parents.
  • Issues with integration, or lack thereof, has resulted in loss of productivity and ultimately revenue since countless hours are dedicated to grading inputs that would have otherwise been spent on fulfilling other institution needs.
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Salesforce
  • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
  • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
  • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
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ScreenShots

Salesforce.org Education Cloud Screenshots

Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub