Bettermode vs. Influitive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bettermode
Score 9.0 out of 10
N/A
Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
$599
per month
Influitive
Score 9.0 out of 10
N/A
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A
Pricing
BettermodeInfluitive
Editions & Modules
Advanced
$599.00
per month
Enterprise
Contact us
No answers on this topic
Offerings
Pricing Offerings
BettermodeInfluitive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.
More Pricing Information
Features
BettermodeInfluitive
Brand Advocacy Tools
Comparison of Brand Advocacy Tools features of Product A and Product B
Bettermode
-
Ratings
Influitive
6.4
1 Ratings
17% below category average
Community Building00 Ratings5.51 Ratings
Referral Management00 Ratings5.51 Ratings
Rewards Program00 Ratings7.31 Ratings
Program Notices00 Ratings4.51 Ratings
Reference Request Automation00 Ratings8.21 Ratings
Multi-Channel Marketing00 Ratings7.31 Ratings
Best Alternatives
BettermodeInfluitive
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10

No answers on this topic

Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10

No answers on this topic

Enterprises
Discord
Discord
Score 8.5 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BettermodeInfluitive
Likelihood to Recommend
8.0
(8 ratings)
9.1
(153 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(38 ratings)
Usability
9.1
(3 ratings)
7.2
(19 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
9.1
(2 ratings)
8.0
(6 ratings)
Support Rating
8.8
(4 ratings)
9.4
(71 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.8
(9 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
9.1
(2 ratings)
6.7
(5 ratings)
Product Scalability
-
(0 ratings)
6.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(13 ratings)
User Testimonials
BettermodeInfluitive
Likelihood to Recommend
Bettermode Inc
During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
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Influitive
We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
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Pros
Bettermode Inc
  • Straightforward setup and configuration
  • Embeddable widgets to add community experience directly inside the site
  • Cost effective compared to other products based on the available features
  • Dedicated and super responsive account managers
  • Relatively easy integration using the API
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Influitive
  • Allows you to create compelling and engaging challenges that help your content stand out.
  • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
  • The data and insights are easy to access, analyze, and guide you toward your north star.
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Cons
Bettermode Inc
  • Terrible user experience (especially on mobile), way too overclutered
  • Restricted to Tribe's default layout
  • You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo
  • Looks pretty old and works rather slowly
Read full review
Influitive
  • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
  • I wish there were more included integrations in the regular Influitive package.
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Likelihood to Renew
Bettermode Inc
No answers on this topic
Influitive
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
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Usability
Bettermode Inc
Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
Read full review
Influitive
Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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Reliability and Availability
Bettermode Inc
No answers on this topic
Influitive
Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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Performance
Bettermode Inc
It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
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Influitive
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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Support Rating
Bettermode Inc
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
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Influitive
If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
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In-Person Training
Bettermode Inc
No answers on this topic
Influitive
I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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Online Training
Bettermode Inc
No answers on this topic
Influitive
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
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Implementation Rating
Bettermode Inc
No answers on this topic
Influitive
I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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Alternatives Considered
Bettermode Inc
It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
Read full review
Influitive
Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
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Scalability
Bettermode Inc
No answers on this topic
Influitive
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
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Return on Investment
Bettermode Inc
  • Better search presence via user-generated content.
  • Powerful customer engagement.
  • Self-service (deflecting support tickets).
  • Feedback collection.
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Influitive
  • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
  • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
  • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
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ScreenShots

Bettermode Screenshots

Screenshot of Software companies can connect customers, promote self-service, and engage customers to drive customer success.Screenshot of Customers can share product ideas, discuss, and get product updates.Screenshot of Supports customer education and product adoption.Screenshot of Responsive design to offer the same community experience across devices.Screenshot of Spaces are designed to categorize content and bring members closer.

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.