5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Infor CloudSuite EAM

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

What is your organization trying to achieve? What is the skill level of the staff using the software on a regular basis?What organizational support is available for the software?What are your asset management success factors?What do you want to see from the software?
Todd Petrie, P.E. | TrustRadius Reviewer

Pros

Infor CloudSuite EAM

  • Easy form customization
  • Cloud based for simple access
  • Option to create multiple access levels
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

  • Manages preventative maintenance with the flexibility to assign tasks to single or multiple assets without adding unnecessary computer effort.
  • Has a very robust work management module with easy to understand schedules.
  • Assigns costs to functions and assets to assist with identifying the most financially intensive portions of the operation.
Todd Petrie, P.E. | TrustRadius Reviewer

Cons

Infor CloudSuite EAM

  • Allow system administrators to manipulate canned Infor EAM reports.
  • Remove menus that were used in earlier versions so they don't get confused for use in current versions.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

  • Configuration of approval limits and document routing can be challenging.
  • Oracle Forms restricts some functions. A little flexibility in displaying different information would be helpful. Functionality is available in the HTML portions of the software.
Todd Petrie, P.E. | TrustRadius Reviewer

Usability

Infor CloudSuite EAM

Infor CloudSuite EAM 9.0
Based on 1 answer
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

No score
No answers yet
No answers on this topic

Support

Infor CloudSuite EAM

Infor CloudSuite EAM 8.0
Based on 1 answer
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Infor CloudSuite EAM

Infor EAM is much better than the alternates that I've used in the past. We selected Infor EAM for their customization features and their phenomenal support team.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

Oracle Utilities Work and Asset Management is a fully functional software with numerous capabilities. Job Plus is intended for smaller operations with minimal requirements. It really depends on what the organization needs and desires from its asset management software.
Todd Petrie, P.E. | TrustRadius Reviewer

Return on Investment

Infor CloudSuite EAM

  • Increased maintenance labor utilization
  • Decreased part inventory cost by showing parts that currently are used
  • Easily keeps track of equipment cost
Brad Mikes | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

  • We have been able to apply preventative maintenance to a list of assets easily without significant computer effort.
  • Oracle Utilities Work and Asset Management clearly tracks what maintenance has been completed for a given asset and what needs to be completed.
  • Its web architecture allows support staff to quickly and easily address questions and issues without having to be at the project site.
  • Purchase order integration allows seamless transfer of costs directly to assets and functions without additional computer effort.
Todd Petrie, P.E. | TrustRadius Reviewer

Pricing Details

Infor CloudSuite EAM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Utilities Work and Asset Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison