What users are saying about
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Top Rated
257 Ratings
5 Ratings
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Score 10 out of 100

Splunk Enterprise

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Top Rated
257 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Infor CloudSuite EAM

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
No photo available

Splunk Enterprise

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Kuntal Das profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

Infor CloudSuite EAM
Splunk Enterprise
8.7
Centralized event and log data collection
Infor CloudSuite EAM
Splunk Enterprise
9.2
Correlation
Infor CloudSuite EAM
Splunk Enterprise
8.7
Event and log normalization
Infor CloudSuite EAM
Splunk Enterprise
9.0
Deployment flexibility
Infor CloudSuite EAM
Splunk Enterprise
8.3
Integration with Identity and Access Management Tools
Infor CloudSuite EAM
Splunk Enterprise
8.0
Custom dashboards and views
Infor CloudSuite EAM
Splunk Enterprise
9.0
Host and network-based intrusion detection
Infor CloudSuite EAM
Splunk Enterprise
8.7

Pros

Infor CloudSuite EAM

  • Easy form customization
  • Cloud based for simple access
  • Option to create multiple access levels
No photo available

Splunk Enterprise

  • Allow for separation of control where we don't let some employees have access to production but still can diagnose issues.
  • Common location to go for all logs even if the logs themselves aren't in the same place.
  • Ability to ingest logs from different locations without having to change the code to put logs in a certain place (pro and con).
No photo available

Cons

Infor CloudSuite EAM

  • Allow system administrators to manipulate canned Infor EAM reports.
  • Remove menus that were used in earlier versions so they don't get confused for use in current versions.
No photo available

Splunk Enterprise

  • Even though there is a search tool as a help function, you still have to read through many documentation to find the answers you're looking for and sometimes you don't find it. The help function in Splunk could be improved to be more intuitive or have a built-in help per report, panel or dashboard.
  • Creating a Splunk dashboard is rather straightforward however, customization is not. Splunk could be improved to provide more tools or features for customization such as adding colors and font options for text and graphs or graphics.
  • My dashboard has a lot of useful information and I want the important panels and reports at the top but there is no easy way to do this. Perhaps Splunk could be improved to allow features such as adding URL links to other dashboards or some other clever way to emphasize the important data in my dashboard without compromising space.
Trung Pham profile photo

Likelihood to Renew

Infor CloudSuite EAM

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
No photo available

Usability

Infor CloudSuite EAM

Infor CloudSuite EAM 9.0
Based on 1 answer
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
No photo available

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Kenneth Taitingfong profile photo

Reliability and Availability

Infor CloudSuite EAM

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 1 answer
When properly setup and configured, Splunk is extremely reliable.
No photo available

Support

Infor CloudSuite EAM

Infor CloudSuite EAM 8.0
Based on 1 answer
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
No photo available

Splunk Enterprise

Splunk Enterprise 9.2
Based on 8 answers
It helped us and is still helping to deploy new modules, installing and configuring new databases without worrying about a huge bottleneck or lack of understanding, and monitoring the post-deploy impacts. This has been our main tool across the University IT sectors to utilize all of its monitoring options, and sharing those alerts with end-users as needed.
No photo available

Implementation

Infor CloudSuite EAM

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 2 answers
Smooth without too many major issues.
No photo available

Alternatives Considered

Infor CloudSuite EAM

Infor EAM is much better than the alternates that I've used in the past. We selected Infor EAM for their customization features and their phenomenal support team.
No photo available

Splunk Enterprise

Splunk is proving to be a formidable replacement for Qradar, which we had as our previous SIEM. Qradar was powerful, but not easy to customize and quite limited. Splunk is not per se a "SIEM" but it can be in the way you used it. Also there is an Enterprise Security App that is available to buy and sit on top of Splunk, and that will take care of any concerns with needing a full-fledged SIEM. Splunk wins.
No photo available

Scalability

Infor CloudSuite EAM

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Rick Yetter profile photo

Return on Investment

Infor CloudSuite EAM

  • Increased maintenance labor utilization
  • Decreased part inventory cost by showing parts that currently are used
  • Easily keeps track of equipment cost
Brad Mikes profile photo

Splunk Enterprise

  • I'm not a data analyst so I can not provide concrete examples on how the business has benefited from implementing Splunk. However, the analysts I have worked with have provided a wealth of support in reducing workstation issues across the enterprise. This alone reduces the time it takes to determine where the exact problem lies between a workstation and the servers it tries to communicate with.
No photo available

Pricing Details

Infor CloudSuite EAM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Enterprise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Infor CloudSuite EAM
10.0
Splunk Enterprise
8.9

Likelihood to Renew

Infor CloudSuite EAM
Splunk Enterprise
10.0

Usability

Infor CloudSuite EAM
9.0
Splunk Enterprise
9.0

Reliability and Availability

Infor CloudSuite EAM
Splunk Enterprise
10.0

Support

Infor CloudSuite EAM
8.0
Splunk Enterprise
9.2

Implementation

Infor CloudSuite EAM
Splunk Enterprise
9.0

Scalability

Infor CloudSuite EAM
Splunk Enterprise
9.1

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