Infor Human Resources vs. SAP SuccessFactors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor Human Resources
Score 7.3 out of 10
N/A
Infor Human Resources cloud-based human capital management software solutions replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology, allowing HR professionals to deliver streamlined workforce processes. The suite evolves from Infor's acquisition Lawson Software in 2011. The platform also includes a learning management product acquired Called Certpoint, acquired in 2013.N/A
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
Infor Human ResourcesSAP SuccessFactors
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor Human ResourcesSAP SuccessFactors
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Infor Human ResourcesSAP SuccessFactors
Considered Both Products
Infor Human Resources

No answer on this topic

SAP SuccessFactors
Chose SAP SuccessFactors
I have used WorkDay, Infor, ADP, Kronos, SilkRoad, Cornerstone and many other smaller platforms. None are nearly as bad as SAP at customer service. Trying to find something on their support site is like trying to find a needle in haystack. Trying to get a support representative …
Top Pros
Top Cons
Features
Infor Human ResourcesSAP SuccessFactors
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
18% above category average
SAP SuccessFactors
7.6
422 Ratings
3% below category average
Employee demographic data10.01 Ratings8.1369 Ratings
Employment history9.01 Ratings7.9375 Ratings
Job profiles and administration9.01 Ratings7.4363 Ratings
Workflow for transfers, promotions, pay raises, etc.9.01 Ratings7.4342 Ratings
Organizational charting10.01 Ratings7.8389 Ratings
Organization and location management10.01 Ratings7.6343 Ratings
Compliance data (COBRA, OSHA, etc.)9.01 Ratings7.1213 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
16% above category average
SAP SuccessFactors
8.0
223 Ratings
0% below category average
Pay calculation9.01 Ratings8.2160 Ratings
Support for external payroll vendors9.01 Ratings7.1137 Ratings
Off-cycle/On-Demand payment9.01 Ratings8.0135 Ratings
Benefit plan administration10.01 Ratings8.2142 Ratings
Direct deposit files9.01 Ratings8.5139 Ratings
Salary revision and increment management10.01 Ratings8.1170 Ratings
Reimbursement management10.01 Ratings8.1122 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
21% above category average
SAP SuccessFactors
8.4
224 Ratings
4% above category average
Approval workflow10.01 Ratings8.5222 Ratings
Balance details10.01 Ratings8.1181 Ratings
Annual carry-forward and encashment10.01 Ratings8.5154 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Infor Human Resources
9.8
1 Ratings
19% above category average
SAP SuccessFactors
7.9
344 Ratings
3% below category average
View and generate pay and benefit information10.01 Ratings7.8244 Ratings
Update personal information10.01 Ratings7.8331 Ratings
View company policy documentation10.01 Ratings7.9206 Ratings
Employee recognition10.01 Ratings8.1186 Ratings
View job history9.01 Ratings8.1316 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
15% above category average
SAP SuccessFactors
8.4
3 Ratings
8% above category average
Tracking of all physical assets9.01 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Infor Human Resources
9.7
1 Ratings
24% above category average
SAP SuccessFactors
6.4
340 Ratings
17% below category average
Report builder9.01 Ratings6.6325 Ratings
Pre-built reports10.01 Ratings6.3301 Ratings
Ability to combine HR data with external data10.01 Ratings6.3244 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
12% above category average
SAP SuccessFactors
7.7
273 Ratings
4% below category average
New hire portal9.01 Ratings7.2262 Ratings
Manager tracking tools9.01 Ratings7.3239 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Infor Human Resources
9.3
1 Ratings
13% above category average
SAP SuccessFactors
8.2
350 Ratings
1% above category average
Corporate goal setting9.01 Ratings7.8308 Ratings
Individual goal setting10.01 Ratings8.2346 Ratings
Line-of sight-visibility9.01 Ratings7.9279 Ratings
Performance tracking9.01 Ratings7.6323 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
23% above category average
SAP SuccessFactors
8.1
371 Ratings
2% above category average
Performance plans10.01 Ratings7.8354 Ratings
Performance improvement plans10.01 Ratings7.7299 Ratings
Review status tracking10.01 Ratings7.9330 Ratings
Review reminders10.01 Ratings8.0334 Ratings
Multiple review frequency10.01 Ratings7.8264 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Infor Human Resources
9.5
1 Ratings
19% above category average
SAP SuccessFactors
7.7
249 Ratings
2% below category average
Create succession plans/pools9.01 Ratings7.9228 Ratings
Candidate ranking10.01 Ratings7.7209 Ratings
Candidate search10.01 Ratings7.6218 Ratings
Candidate development9.01 Ratings7.7198 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Infor Human Resources
9.0
2 Ratings
15% above category average
SAP SuccessFactors
4.0
294 Ratings
64% below category average
Job Requisition Management9.01 Ratings7.6274 Ratings
Company Website Posting9.01 Ratings7.8260 Ratings
Publish to Social Media9.01 Ratings7.3219 Ratings
Job Search Site Posting10.01 Ratings7.6248 Ratings
Duplicate Candidate Prevention10.01 Ratings7.3223 Ratings
Applicant Tracking10.01 Ratings7.4261 Ratings
Notifications and Alerts10.01 Ratings7.6264 Ratings
Best Alternatives
Infor Human ResourcesSAP SuccessFactors
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Infor Human ResourcesSAP SuccessFactors
Likelihood to Recommend
10.0
(2 ratings)
8.2
(478 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(34 ratings)
Usability
-
(0 ratings)
8.4
(16 ratings)
Availability
-
(0 ratings)
8.8
(5 ratings)
Performance
-
(0 ratings)
7.9
(5 ratings)
Support Rating
-
(0 ratings)
8.0
(25 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
8.7
(3 ratings)
Implementation Rating
-
(0 ratings)
8.0
(11 ratings)
Configurability
-
(0 ratings)
7.8
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.8
(2 ratings)
Ease of integration
-
(0 ratings)
7.4
(390 ratings)
Product Scalability
-
(0 ratings)
8.2
(5 ratings)
Professional Services
-
(0 ratings)
8.3
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(4 ratings)
User Testimonials
Infor Human ResourcesSAP SuccessFactors
Likelihood to Recommend
Infor
It is a software that I faithfully recommend to HR managers, as it generates productivity for employees, the data recording is accurate, from the entry to the exit of the workers, the payroll management is excellent, it is a software-based on the cloud, generates productivity and the information recorded by the system is true, employees are motivated to be better because this system records their data.
Read full review
SAP
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review
Pros
Infor
  • Purchase Orders
  • Goods Receiving Notes
  • Research
Read full review
SAP
  • Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
  • End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
  • Great learning experience for employees on SAP SuccessFactors platform
Read full review
Cons
Infor
  • The only flaw we've found in Infor HCM is how slow the tech support is, they're not really fast when we need help.
Read full review
SAP
  • The whole software is not user friendly from and admin side.
  • A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
  • Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
Read full review
Likelihood to Renew
Infor
No answers on this topic
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
Usability
Infor
No answers on this topic
SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review
Reliability and Availability
Infor
No answers on this topic
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
Infor
No answers on this topic
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review
Support Rating
Infor
No answers on this topic
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
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In-Person Training
Infor
No answers on this topic
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
Infor
No answers on this topic
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Infor
No answers on this topic
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Infor
No answers on this topic
SAP
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
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Contract Terms and Pricing Model
Infor
No answers on this topic
SAP
I dont be part in te contract
Read full review
Scalability
Infor
No answers on this topic
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Infor
No answers on this topic
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
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Return on Investment
Infor
  • Infor HCM is accessible software, it generates productivity, boosts individual effort, records data automatically and with accurate information, it really is a necessary software to evaluate the performance of employees and generate productivity among them.
Read full review
SAP
  • As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product.
  • As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data
Read full review
ScreenShots

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.