Likelihood to Recommend HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.
Read full review We have enjoyed how easy it is to get training to employees, both onsite and off, as it is a cloud based solution. We previously had a myriad of applications to try and deliver, track, and report on trainings. Infor Learning Management allows for a quick look at where we are at within our business as well as an in depth dive of each users certification process. Our only request is the cloud platform be more accessible for data mining. With our current BI offerings we bring most of the data on premises and this involves a few hoops currently.
Read full review Pros Reporting. Having the ability to track compliance (and non-compliance) at our fingertips ensures that we are up-to-date with Federal, State, Local and internal policies, requirements and educational initiatives Customization. Developing in-house materials, specific to our variable training needs is a huge plus - HealthStream's commitment to SCORM-ready content since 2011 has made it simple for us to connect, engage and interact with all of our staff and providers. Integration. Allowing us to interface with our HRM/HRIS systems is invaluable. Keeping up with a dynamic workforce, both in terms of retention and attrition, would not be possible without our current interface structures. Read full review Training and course reminders for employees. External systems are easily integrated. Content creation is a simple process that can result in high-quality content. Learners may swiftly review the author's high-quality information and expand their knowledge. Progress tracking. Rich and customizable reports generation. Read full review Cons Embedding elearning tutorials into HealthStream can be a bit complicated, and even slow down the site for the end user. In my experience, I found it much easier to just offer a link to the tutorial through the assessment portion. Keeping users synced into the most up-to-date user groups can be a bit tricky. If you create your own student groups, and then these students transfer to a different job role or department, you will manually have to make these changes yourself. A more automated process would be great. Read full review It currently doesn't support offline content reading on Mobile. This support would be really helpful to read while offline. If one liked to purchase some training material or content built-in shopping cart is missing. Read full review Likelihood to Renew We just can't imagine NOT having HealthStream as it has become such a part of our training system. The per user cost has actually gone down from 3 years ago. However, we are using more courses we have purchased. This allows us to be more efficient with our time and more convenient for the end users. We are considering purchasing other aspects of the system.
Read full review I am giving 8 instead of 10 because we need to implement some new features in the system and this is a long process to accomplish. If it was easier and shorter, I would give a 10. Also, lately we are facing some technical issues which impacted some users experience, but Certpoint is working hard to catch up on this.
Read full review Support Rating I only used HealthStream for a short time, but it wasn’t overly user-friendly or pretty. There were some quirks that I didn’t like, like the quiz builder or uploading lists. Whenever you assigned a group it was difficult to tell and confirm that the assignment went out. Overall I like other systems better.
Read full review The support for Infor Learning Management was quite prompt and were able to resolve the issues within the SLA
Read full review Alternatives Considered The interface for HealthStream is 1000x better than My Learning. I still struggle to find my assignments and upcoming in person training on My Learning. It is not intuitive and doesn't have a dashboard when you sign on to see everything at once. HealthStream lets me easily see my assignments, their due dates, and any upcoming dates
Read full review Infor Learning Management was selected because the organization owned other Lawson/Infor products and we were concerned about the integration. Ease of integration was a primary selection criteria. The price was also better given the products we already owned.
Read full review Return on Investment More efficiency. Easy way to implement training to a larger group of people. Helps to orientate new hires to our organization quicker. Consistency with training messages. We can communicate a method that can be easily adopted and implement across the organization. Read full review We have alleviated work load on persons monitoring and tracking trainings We have been able to deliver trainings to remote areas previously not available We have been able to reduce the need for physical trainers covering the same topic, live and in person. We have been able to standardize the data being taught to our employees We have reduced head count based on the ability to track and manage trainings. Read full review ScreenShots