9 Ratings
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Score 7.7 out of 100
29 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Informatica B2B Data Exchange

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Yext Search Experience Cloud

Yext is very well suited for a larger, multi-location business. As your organization grows it becomes more and more challenging to manually manage your online listings across the web. With Yext you simply add your location information and the sites they work with are automatically updated. For smaller businesses with only a few locations, it would be much more cost-effective to create and manage these listings yourself instead of paying a monthly fee.
Megan Sullivan | TrustRadius Reviewer

Pros

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Yext Search Experience Cloud

  • Making sure our location data is correctly being understood by Google.
  • Taking into account best design principles for our pages layout.
  • Staying on top of Google best practices so we don't have to.
  • Building a very robust place for us to store all our location information.
  • Solid integrations with some of our other key partners, for example Olo, Punchh.
  • Being a very good partner for us, our Client Success Manager is exceptional.
Will Hanrahan | TrustRadius Reviewer

Cons

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Yext Search Experience Cloud

  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
Anonymous | TrustRadius Reviewer

Support Rating

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Yext Search Experience Cloud

Yext Search Experience Cloud 7.5
Based on 16 answers
We are a larger company with 26 locations, so we may receive additional attention. But they are always quick to answer our calls or emails. I rarely need support as the software delivers as promised. I will say their staff thus far has been very knowledgable about Yext and some lesser-known features. For us, they really understand our needs and why I'd be asking for certain solutions.
Anonymous | TrustRadius Reviewer

Alternatives Considered

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Yext Search Experience Cloud

We didn't know about BirdEye until after working with Yext. Definitely excited to work with them and see how their solution stacks up. It seems to be Yext but much more robust and hopefully actually functional. The bedside manner at Yext was the most unprofessional I have ever seen in my entire career.
Anonymous | TrustRadius Reviewer

Return on Investment

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Yext Search Experience Cloud

  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
Megan Sullivan | TrustRadius Reviewer

Pricing Details

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General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Informatica B2B Data Exchange Editions & Modules

Additional Pricing Details

Yext Search Experience Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yext Search Experience Cloud Editions & Modules

Edition
Emerging$4.001
Essential$9.001
Complete$10.001
Premium$19.001
Reseller PartnersContact sales team
  1. per week
Additional Pricing Details

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