What users are saying about
Top Rated
59 Ratings
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Score 8 out of 101

Likelihood to Recommend

InsideSales.com Predictive PowerDialer

Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
Ryan McCarty profile photo

Feature Rating Comparison

Preview Dialer

InsideSales.com Predictive PowerDialer
8.7
Contact preview
InsideSales.com Predictive PowerDialer
8.2
Dialer-CRM integration
InsideSales.com Predictive PowerDialer
9.3
Call notes & tags
InsideSales.com Predictive PowerDialer
8.2
Automatic call logging
InsideSales.com Predictive PowerDialer
9.1

Core Dialer

InsideSales.com Predictive PowerDialer
8.9
Outbound dialing
InsideSales.com Predictive PowerDialer
9.2
Inbound routing
InsideSales.com Predictive PowerDialer
9.0
Custom caller ID
InsideSales.com Predictive PowerDialer
9.0
Click-to-call
InsideSales.com Predictive PowerDialer
9.6
Recorded voicemail drop
InsideSales.com Predictive PowerDialer
7.8
Dialer contact import
InsideSales.com Predictive PowerDialer
8.9
Campaign & list management
InsideSales.com Predictive PowerDialer
8.5

Call Follow-up and Quality Assurance

InsideSales.com Predictive PowerDialer
8.4
Follow-up calls
InsideSales.com Predictive PowerDialer
9.0
Dialer reporting & analytics
InsideSales.com Predictive PowerDialer
8.0
Dialer compliance
InsideSales.com Predictive PowerDialer
8.2

Pros

InsideSales.com Predictive PowerDialer

  • It allows us to call from our local presence numbers which increases contacts and call backs.
  • It tracks phone usage and its versatility allows us to track the stuff that matters to us specifically.
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Cons

InsideSales.com Predictive PowerDialer

  • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
  • All notes are lost when another inbound call comes in, whether or not you accept that call.
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Usability

InsideSales.com Predictive PowerDialer

InsideSales.com Predictive PowerDialer 8.2
Based on 5 answers
It helps me manage my team better and allow us to report on key analytics
Michael Millstein profile photo

Alternatives Considered

InsideSales.com Predictive PowerDialer

I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
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Return on Investment

InsideSales.com Predictive PowerDialer

  • Increased efficiency with less downtime between calls and emails while prospecting
  • Increased competition with highly visible competition between teammates and across sales floors
  • Interactive and easy to use UI reduces the time needed to get to know how to use the product
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Pricing Details

InsideSales.com Predictive PowerDialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Add comparison