What users are saying about

InsideSales.com Predictive PowerDialer

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56 Ratings

InsideSales.com Predictive PowerDialer

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56 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

InsideSales.com Predictive PowerDialer

Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
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Feature Rating Comparison

Preview Dialer

InsideSales.com Predictive PowerDialer
8.6
Contact preview
InsideSales.com Predictive PowerDialer
8.0
Dialer-CRM integration
InsideSales.com Predictive PowerDialer
9.3
Call notes & tags
InsideSales.com Predictive PowerDialer
8.2
Automatic call logging
InsideSales.com Predictive PowerDialer
9.1

Core Dialer

InsideSales.com Predictive PowerDialer
8.8
Outbound dialing
InsideSales.com Predictive PowerDialer
9.2
Inbound routing
InsideSales.com Predictive PowerDialer
8.8
Custom caller ID
InsideSales.com Predictive PowerDialer
8.9
Click-to-call
InsideSales.com Predictive PowerDialer
9.6
Recorded voicemail drop
InsideSales.com Predictive PowerDialer
8.0
Dialer contact import
InsideSales.com Predictive PowerDialer
8.8
Campaign & list management
InsideSales.com Predictive PowerDialer
8.5

Call Follow-up and Quality Assurance

InsideSales.com Predictive PowerDialer
8.4
Follow-up calls
InsideSales.com Predictive PowerDialer
8.9
Dialer reporting & analytics
InsideSales.com Predictive PowerDialer
8.1
Dialer compliance
InsideSales.com Predictive PowerDialer
8.3

Pros

  • Powerdial - Definitely the main draw. Make calls, send emails, input notes, leave pre-recorded messages, then move on the to next lead!
  • List-Building - Seek lists are really powerful. You can upload 5,000 leads, set your criteria on just about anything, and your list is updated hourly during calling to bring the best leads forward to call. Domino lists can be useful as well. I've used them for specific company outreach and smaller lists (Domino lists are only called through once, without reactive filters)
Ryan McCarty profile photo

Cons

  • Sometimes the powerdialer doesn't connect and it won't log your calls. This doesn't happen to frequently though.
  • Although you can switch to local presence and show that you're calling from another number, it isn't a feature that is easily done between calls.
  • Displaying short call history would be helpful or if the notes I left in the comments would also show in Salesforce. This would make it easier to know what happened the last time I spoke to this person.
No photo available

Usability

InsideSales.com Predictive PowerDialer8.2
Based on 5 answers
To the capacity in which I'm using InsideSales, it is fantastic. The small issues such as LocalPresence going down can be frustrating at times, but it is usually addressed in a timely manner.
Pete Sowers profile photo

Alternatives Considered

PowerDialer's efficiency is like no other product. It is easy to use and learn which is very beneficial for people coming into the organization to be able to pick up and learn a system that is user-friendly
Andrew Fix profile photo

Return on Investment

  • It has increased contacts and call backs, which is very positive.
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Pricing Details

InsideSales.com Predictive PowerDialer

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details