Insightly vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Insightly
Score 8.5 out of 10
N/A
Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.
$0
per month Up to 2 users
Oracle CRM On Demand
Score 6.9 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
InsightlyOracle CRM On Demand
Editions & Modules
Free
$0
per month Up to 2 users
Plus
$29.00
Per User/Per Month (billed annually)
Professional
$49.00
Per User/Per Month (billed annually)
Enterprise
$99.00
Per User/Per Month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
InsightlyOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
InsightlyOracle CRM On Demand
Top Pros
Top Cons
Features
InsightlyOracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Insightly
7.6
378 Ratings
1% below category average
Oracle CRM On Demand
8.3
25 Ratings
8% above category average
Customer data management / contact management8.7364 Ratings8.925 Ratings
Workflow management8.2330 Ratings8.024 Ratings
Territory management7.656 Ratings8.124 Ratings
Opportunity management7.9331 Ratings8.125 Ratings
Integration with email client (e.g., Outlook or Gmail)7.5337 Ratings7.722 Ratings
Contract management6.521 Ratings8.124 Ratings
Quote & order management6.751 Ratings8.523 Ratings
Interaction tracking7.3294 Ratings8.524 Ratings
Channel / partner relationship management7.724 Ratings9.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Insightly
7.1
13 Ratings
5% below category average
Oracle CRM On Demand
8.6
24 Ratings
14% above category average
Case management7.011 Ratings8.524 Ratings
Call center management7.28 Ratings8.723 Ratings
Help desk management7.19 Ratings8.524 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Insightly
7.6
295 Ratings
1% above category average
Oracle CRM On Demand
8.5
24 Ratings
12% above category average
Lead management8.0281 Ratings9.124 Ratings
Email marketing7.2231 Ratings7.922 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Insightly
7.7
363 Ratings
2% above category average
Oracle CRM On Demand
8.6
24 Ratings
13% above category average
Task management8.5354 Ratings8.923 Ratings
Billing and invoicing management6.039 Ratings8.522 Ratings
Reporting8.7300 Ratings8.523 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Insightly
8.0
324 Ratings
5% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Forecasting7.092 Ratings8.624 Ratings
Pipeline visualization8.6302 Ratings8.224 Ratings
Customizable reports8.4289 Ratings7.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
Insightly
8.2
324 Ratings
8% above category average
Oracle CRM On Demand
7.6
24 Ratings
0% above category average
Custom fields9.1323 Ratings8.724 Ratings
Custom objects8.784 Ratings6.924 Ratings
Scripting environment6.86 Ratings7.821 Ratings
API for custom integration8.1164 Ratings7.023 Ratings
Security
Comparison of Security features of Product A and Product B
Insightly
8.1
276 Ratings
3% below category average
Oracle CRM On Demand
8.8
25 Ratings
6% above category average
Single sign-on capability8.3246 Ratings9.122 Ratings
Role-based user permissions7.9181 Ratings8.525 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Insightly
7.4
90 Ratings
2% above category average
Oracle CRM On Demand
8.5
18 Ratings
16% above category average
Social data6.825 Ratings8.618 Ratings
Social engagement8.078 Ratings8.518 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Insightly
5.9
135 Ratings
19% below category average
Oracle CRM On Demand
7.6
22 Ratings
6% above category average
Marketing automation6.7135 Ratings7.822 Ratings
Compensation management5.14 Ratings7.420 Ratings
Platform
Comparison of Platform features of Product A and Product B
Insightly
8.4
297 Ratings
11% above category average
Oracle CRM On Demand
10.0
18 Ratings
29% above category average
Mobile access8.4297 Ratings10.018 Ratings
Best Alternatives
InsightlyOracle CRM On Demand
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InsightlyOracle CRM On Demand
Likelihood to Recommend
8.9
(396 ratings)
8.9
(26 ratings)
Likelihood to Renew
8.3
(30 ratings)
-
(0 ratings)
Usability
8.7
(132 ratings)
9.0
(1 ratings)
Availability
10.0
(4 ratings)
-
(0 ratings)
Performance
10.0
(23 ratings)
-
(0 ratings)
Support Rating
5.5
(31 ratings)
-
(0 ratings)
Online Training
10.0
(6 ratings)
-
(0 ratings)
Implementation Rating
6.5
(22 ratings)
10.0
(1 ratings)
Configurability
7.0
(16 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(9 ratings)
-
(0 ratings)
Product Scalability
10.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
InsightlyOracle CRM On Demand
Likelihood to Recommend
Insightly, Inc.
Insightly is very well suited to track steps in a particular process. It is also very easy to connect contacts, organizations, requests, and projects. It is great for storing data in a way that is easily referenced. It is a helpful tool for facilitating team collaboration. The connectivity to our website forms is also very useful. It is less appropriate for tracking financials as far as invoicing and payments.
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Oracle
Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes.
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Pros
Insightly, Inc.
  • Support>It feels like a partnership and support is a critical asset to consider when adopting new tools
  • Customization>The ability to customize with custom objects has allowed us to utilize Insightly in unique ways.
  • Customer Feedback>They very much are interested in soliciting client feedback when it comes to product planning.
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Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
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Cons
Insightly, Inc.
  • There are some minor glitches such as the screen freezing up. You can fix this by refreshing the page and it doesn't happen often but when it does, it does disrupt the flow.
  • Pulling a report from multiple objects is limited. You have a lot of options but there are some things you want to be able to pull in together and you can't.
  • Items such as Contacts and Organizations don't always link together.
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Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
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Likelihood to Renew
Insightly, Inc.
Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
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Oracle
No answers on this topic
Usability
Insightly, Inc.
The reports are easy to customize and generate within seconds. The pipeline clearly shows what is going on with the order, so we don't have to waste time frequently checking in. The database helps us quickly look up a healthcare provider's NPI so we can add it to the order and verify eligibility for insurance.
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Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Reliability and Availability
Insightly, Inc.
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
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Oracle
No answers on this topic
Performance
Insightly, Inc.
The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.
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Oracle
No answers on this topic
Support Rating
Insightly, Inc.
Excellent support provided to deploy the app across all platforms like mobile, desktop and web and allow addition or deletion of users in quick time. It does not require any physical infrastructure and can be scaled at any level. It can be used across office locations to collaborate among users and help streamline workflow required to work on various projects.
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Oracle
No answers on this topic
Online Training
Insightly, Inc.
Insightly is a very useful tool, it has the essential capabilities that a company need. Easy to use and very intuitive, so, you don't need tutorial or extra documents. Navigation inside the platform is quite simple. You will be able to store your client's information, about your potential business opportunities, organize teams and users and, connect your emails
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Oracle
No answers on this topic
Implementation Rating
Insightly, Inc.
did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
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Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Alternatives Considered
Insightly, Inc.
Insightly has far more modern applications than GoldMine. It allows for more customizations. Our reports are nicer looking and it seems much more user friendly. Insightly also seems to be more than just sales focused. GoldMine seemed to really be geared more towards a sales staff. Insightly has more capabilities for our future needs as well
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Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
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Scalability
Insightly, Inc.
(+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
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Oracle
No answers on this topic
Return on Investment
Insightly, Inc.
  • We started using Insightly to organize our company, and it's done just that and more which provides value that money cannot buy.
  • Insightly allows our sales team to stay on top of sales leads more so than doing so without it, which in turn creates more sales opportunities.
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Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
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ScreenShots

Insightly Screenshots

Screenshot of Tracks lead activity and status so nothing falls through the cracksScreenshot of Reports provide insight into sales and productivity performanceScreenshot of Screenshot of Screenshot of Screenshot of