Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Insights
Score 2.7 out of 10
N/A
Insights is a professional development / coaching platform for teamwork, employee engagement, leadership development, sales and service performance, and change management. It provides employees and managers with Jungian psychology-based psychometric tools that promote self-awareness and teach users how to work more effectively with others, both internally and externally. At the core of the programs is the Insights Discovery profile, which uses a four-color model to illustrate each person's…N/A
Spiff
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.N/A
Pricing
InsightsSpiff
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InsightsSpiff
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
InsightsSpiff
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
InsightsSpiff
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Insights
5.8
1 Ratings
28% below category average
Spiff
-
Ratings
Corporate goal setting2.71 Ratings00 Ratings
Subordinate goal setting7.31 Ratings00 Ratings
Individual goal setting7.31 Ratings00 Ratings
Sales ICM
Comparison of Sales ICM features of Product A and Product B
Insights
-
Ratings
Spiff
8.9
196 Ratings
14% above category average
Sales compensation plan creation00 Ratings9.3149 Ratings
Complex sales crediting00 Ratings8.9135 Ratings
Sales compensation process automation00 Ratings8.9176 Ratings
Incentive auditing/regulation compliance00 Ratings9.1109 Ratings
Sales compensation dashboards & forecasting00 Ratings9.2171 Ratings
Incentive modeling00 Ratings8.9123 Ratings
Agile incentive strategy00 Ratings8.9103 Ratings
ICM mobile visibility00 Ratings8.198 Ratings
Best Alternatives
InsightsSpiff
Small Businesses
iSpring Learn
iSpring Learn
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Reviewsnap
Reviewsnap
Score 9.0 out of 10
Everstage
Everstage
Score 9.5 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Everstage
Everstage
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InsightsSpiff
Likelihood to Recommend
2.7
(1 ratings)
9.2
(212 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(8 ratings)
Usability
-
(0 ratings)
9.4
(201 ratings)
Availability
-
(0 ratings)
9.0
(4 ratings)
Performance
-
(0 ratings)
9.0
(4 ratings)
Support Rating
1.0
(1 ratings)
5.2
(6 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
6.7
(5 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
8.4
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
InsightsSpiff
Likelihood to Recommend
Insights
I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
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Salesforce
Spiff is a great tool for tracking your commissions - it’s rare in that it’s a valuable tool that I only need to look at once or twice a month. It does exactly the job that it needs to do.
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Pros
Insights
  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
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Salesforce
  • It syncs with your internal systems to show how much you have sold during the current period.
  • It tells you how much you should expect to get paid based on your sales.
  • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
  • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
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Cons
Insights
  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
Read full review
Salesforce
  • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
  • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
  • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
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Likelihood to Renew
Insights
No answers on this topic
Salesforce
I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
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Usability
Insights
No answers on this topic
Salesforce
Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
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Reliability and Availability
Insights
No answers on this topic
Salesforce
In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
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Performance
Insights
No answers on this topic
Salesforce
Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
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Support Rating
Insights
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
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Salesforce
I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
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Online Training
Insights
No answers on this topic
Salesforce
The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
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Implementation Rating
Insights
No answers on this topic
Salesforce
I wasnt invovled but I heard it went smoothly!
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Alternatives Considered
Insights
ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
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Salesforce
It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
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Scalability
Insights
No answers on this topic
Salesforce
We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
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Return on Investment
Insights
  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
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Salesforce
  • This has increased our turn around time and expense in preparing commission payments
  • This has allowed us to decrease expense related to processing commissions
  • This has increased transparency within the sales teams but at the same time, alot of individuals are overwhelmed with the amount of visibility. There really is a fine line on what is to much for some people.
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ScreenShots

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.