Insights vs. Xactly Insights

I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.

Incentivized

Xactly is good for expanding your team, retaining key players, honing team members sales skills.

Incentivized

• Cost.
• Good for small companies.
• Comes with defaults preprogrammed.

Incentivized

• Helps gain an edge over competitors.
• Helps to retain key team members.
• Improves the ability to attract new team members of high quality.

Incentivized

• Auditing.
• Reporting.
• Flexibility/scaleability.

Incentivized

• Need to polish the learning points.
• It is not the cheapest.

Incentivized

The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.

Incentivized

ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.

Incentivized

I was informed by mentor this was the way to go.

Incentivized

• It was set up poorly and we're still suffering.
• Without full auditing capabilities, I'm not able to mitigate all risks.
• The support structure is severely lacking.

Incentivized

• Mostly positive ROI.
• Improved our companies reputation.
• Built internal morale.

Incentivized