What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
207 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.7 out of 100

Zenefits

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
207 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.1 out of 100

Feature Set Ratings

    Human Resource Management

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    6.2

    Zenefits

    62%
    Zenefits ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    6.1
    61%
    106 Ratings

    Employment history

    N/A
    0 Ratings
    5.6
    56%
    101 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    6.0
    60%
    100 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.3
    73%
    105 Ratings

    Organizational charting

    N/A
    0 Ratings
    5.8
    58%
    115 Ratings

    Organization and location management

    N/A
    0 Ratings
    5.4
    54%
    117 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.9
    69%
    102 Ratings

    Payroll Management

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    5.9

    Zenefits

    59%
    Zenefits ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    5.9
    59%
    97 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    5.7
    57%
    48 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    5.5
    55%
    61 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    6.4
    64%
    102 Ratings

    Direct deposit files

    N/A
    0 Ratings
    6.2
    62%
    99 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    5.4
    54%
    91 Ratings

    Reimbursement management

    N/A
    0 Ratings
    6.0
    60%
    63 Ratings

    Leave and Attendance Management

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    6.2

    Zenefits

    62%
    Zenefits ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    6.4
    64%
    111 Ratings

    Balance details

    N/A
    0 Ratings
    6.5
    65%
    109 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    5.8
    58%
    90 Ratings

    Employee Self Service

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    6.2

    Zenefits

    62%
    Zenefits ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    6.3
    63%
    123 Ratings

    Update personal information

    N/A
    0 Ratings
    7.0
    70%
    129 Ratings

    View company policy documentation

    N/A
    0 Ratings
    6.1
    61%
    116 Ratings

    Employee recognition

    N/A
    0 Ratings
    5.2
    52%
    61 Ratings

    View job history

    N/A
    0 Ratings
    6.3
    63%
    99 Ratings

    Asset Management

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    1.3

    Zenefits

    13%
    Zenefits ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    1.3
    13%
    20 Ratings

    HR Reporting

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    5.4

    Zenefits

    54%
    Zenefits ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    5.5
    55%
    98 Ratings

    Pre-built reports

    N/A
    0 Ratings
    5.5
    55%
    100 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    5.1
    51%
    62 Ratings

    Onboarding

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    6.1

    Zenefits

    61%
    Zenefits ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.6
    66%
    109 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    5.6
    56%
    89 Ratings

    Performance and Goals

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    6.8

    Zenefits

    68%
    Zenefits ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    6.8
    68%
    36 Ratings

    Individual goal setting

    N/A
    0 Ratings
    6.8
    68%
    39 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    6.8
    68%
    34 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.8
    68%
    36 Ratings

    Performance Management

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    5.9

    Zenefits

    59%
    Zenefits ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    4.6
    46%
    52 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    4.6
    46%
    49 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.3
    73%
    50 Ratings

    Review reminders

    N/A
    0 Ratings
    6.6
    66%
    50 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.6
    66%
    46 Ratings

    Succession Planning

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    7.8

    Zenefits

    78%
    Zenefits ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    7.8
    78%
    19 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.6
    76%
    20 Ratings

    Candidate search

    N/A
    0 Ratings
    7.7
    77%
    22 Ratings

    Candidate development

    N/A
    0 Ratings
    8.1
    81%
    21 Ratings

    Recruiting / ATS

    Insperity PerformSmart

    Feature Set Not Supported
    N/A
    7.6

    Zenefits

    76%
    Zenefits ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.4
    74%
    19 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.4
    74%
    14 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.7
    77%
    15 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.6
    76%
    17 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.5
    75%
    16 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    8.1
    81%
    21 Ratings

    Attribute Ratings

    • Zenefits is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    2.0

    Insperity PerformSmart

    20%
    1 Rating
    4.3

    Zenefits

    43%
    138 Ratings

    Likelihood to Renew

    Insperity PerformSmart

    N/A
    0 Ratings
    8.2

    Zenefits

    82%
    11 Ratings

    Usability

    Insperity PerformSmart

    N/A
    0 Ratings
    8.9

    Zenefits

    89%
    32 Ratings

    Availability

    Insperity PerformSmart

    N/A
    0 Ratings
    9.1

    Zenefits

    91%
    4 Ratings

    Performance

    Insperity PerformSmart

    N/A
    0 Ratings
    8.2

    Zenefits

    82%
    4 Ratings

    Support Rating

    Insperity PerformSmart

    N/A
    0 Ratings
    8.4

    Zenefits

    84%
    52 Ratings

    Implementation Rating

    Insperity PerformSmart

    N/A
    0 Ratings
    9.1

    Zenefits

    91%
    4 Ratings

    Product Scalability

    Insperity PerformSmart

    N/A
    0 Ratings
    8.9

    Zenefits

    89%
    4 Ratings

    Likelihood to Recommend

    Insperity PerformSmart

    I would say to keep searching if you find yourself considering Insperity. In the past several companies I've been at, every single HCM software has been better. I find myself not looking at information as often as I used to. I would view a paystub or look to see how many days off I have left in other roles. Here, I find the time needed to navigate that information is not worth it.
    Anonymous | TrustRadius Reviewer

    Zenefits

    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Lauren Noack | TrustRadius Reviewer

    Pros

    Insperity PerformSmart

    No answers on this topic

    Zenefits

    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Christian Slack | TrustRadius Reviewer

    Cons

    Insperity PerformSmart

    No answers on this topic

    Zenefits

    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Insperity PerformSmart

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Insperity PerformSmart Editions & Modules

    Additional Pricing Details

    Zenefits

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $8 per employee/per month

    Zenefits Editions & Modules

    Edition
    Essentials$81
    Growth$141
    Zen$211
    1. per employee/per month
    Additional Pricing Details

    Likelihood to Renew

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 8.2
    Based on 11 answers
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Anonymous | TrustRadius Reviewer

    Usability

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 8.9
    Based on 32 answers
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 9.1
    Based on 4 answers
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Anonymous | TrustRadius Reviewer

    Performance

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 8.2
    Based on 4 answers
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Anonymous | TrustRadius Reviewer

    Support Rating

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 8.4
    Based on 52 answers
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Erin Leonard | TrustRadius Reviewer

    In-Person Training

    Insperity PerformSmart

    No answers on this topic

    Zenefits

    Can't really say just because I would not know.
    Lily Limas | TrustRadius Reviewer

    Online Training

    Insperity PerformSmart

    No answers on this topic

    Zenefits

    It went through successfully.
    Lily Limas | TrustRadius Reviewer

    Implementation Rating

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 9.1
    Based on 4 answers
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Insperity PerformSmart

    I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.
    Anonymous | TrustRadius Reviewer

    Zenefits

    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Anonymous | TrustRadius Reviewer

    Scalability

    Insperity PerformSmart

    No score
    No answers yet
    No answers on this topic

    Zenefits

    Zenefits 8.9
    Based on 4 answers
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Insperity PerformSmart

    No answers on this topic

    Zenefits

    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Brittany Martin, PHRca | TrustRadius Reviewer

    Screenshots

    Insperity PerformSmart

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