Instabug vs. OpenText Business Process Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Instabug
Score 8.0 out of 10
N/A
Instabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers, Instabug…
$149
per month
OpenText Business Process Monitor
Score 10.0 out of 10
N/A
OpenText Business Process Monitor, formerly from Micro Focus, is a synthetic application monitoring tool.N/A
Pricing
InstabugOpenText Business Process Monitor
Editions & Modules
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
InstabugOpenText Business Process Monitor
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual plan.
More Pricing Information
Community Pulse
InstabugOpenText Business Process Monitor
Top Pros
Top Cons
Features
InstabugOpenText Business Process Monitor
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Instabug
-
Ratings
OpenText Business Process Monitor
9.0
1 Ratings
17% above category average
Application monitoring00 Ratings9.01 Ratings
Database monitoring00 Ratings9.01 Ratings
Threshold alerts00 Ratings9.01 Ratings
Predictive capabilities00 Ratings8.01 Ratings
Application performance management console00 Ratings10.01 Ratings
Out-of-the box templates to monitor applications00 Ratings8.01 Ratings
Application dependency mapping and thresholding00 Ratings8.01 Ratings
Virtualization monitoring00 Ratings9.01 Ratings
Server availability and performance monitoring00 Ratings10.01 Ratings
Server usage monitoring and capacity forecasting00 Ratings10.01 Ratings
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InstabugOpenText Business Process Monitor
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User Ratings
InstabugOpenText Business Process Monitor
Likelihood to Recommend
8.0
(2 ratings)
9.0
(1 ratings)
User Testimonials
InstabugOpenText Business Process Monitor
Likelihood to Recommend
Instabug, Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Read full review
OpenText
It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
Read full review
Pros
Instabug, Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Read full review
OpenText
  • Being proactive in monitoring critical business services.
  • Uses pre-saved scripts using Vugen.
  • Almost all protocols are supported by it.
Read full review
Cons
Instabug, Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Read full review
OpenText
  • It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
  • When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
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Alternatives Considered
Instabug, Inc.
No answers on this topic
OpenText
We didn't try anything else as we are satisfied with Business Process Monitor.
Read full review
Return on Investment
Instabug, Inc.
  • Reduced the time to get feedback.
Read full review
OpenText
  • Proactive.
  • Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
  • Has almost all the needed protocols to write a script.
Read full review
ScreenShots

Instabug Screenshots

Screenshot of Instabug Report