What users are saying about
8 Ratings
68 Ratings
8 Ratings
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Score 9.4 out of 100
68 Ratings
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Score 7.8 out of 100

Attribute Ratings

    Likelihood to Recommend

    Instana

    N/A
    0 Ratings
    9.0

    Sumo Logic

    90%
    14 Ratings

    Usability

    Instana

    N/A
    0 Ratings
    7.6

    Sumo Logic

    76%
    3 Ratings

    Support Rating

    Instana

    N/A
    0 Ratings
    8.7

    Sumo Logic

    87%
    8 Ratings

    Implementation Rating

    Instana

    N/A
    0 Ratings
    9.0

    Sumo Logic

    90%
    2 Ratings

    Professional Services

    Instana

    N/A
    0 Ratings
    6.3

    Sumo Logic

    63%
    3 Ratings

    Likelihood to Recommend

    Instana

    No answers on this topic

    Sumo Logic

    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Anonymous | TrustRadius Reviewer

    Pros

    Instana

    No answers on this topic

    Sumo Logic

    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Derek Ardolf | TrustRadius Reviewer

    Cons

    Instana

    No answers on this topic

    Sumo Logic

    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    M Phillip Yogore | TrustRadius Reviewer

    Pricing Details

    Instana

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Instana Editions & Modules

    Additional Pricing Details

    Sumo Logic

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $3 Per GB Logs

    Sumo Logic Editions & Modules

    Edition
    Essentials$3.001
    Enterprise$4.001
    Enterprise Security$4.251
    Enterprise Suite$4.751
    1. Per GB Logs
    Additional Pricing Details

    Usability

    Instana

    No score
    No answers yet
    No answers on this topic

    Sumo Logic

    Sumo Logic 7.6
    Based on 3 answers
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Instana

    No score
    No answers yet
    No answers on this topic

    Sumo Logic

    Sumo Logic 8.7
    Based on 8 answers
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    M Phillip Yogore | TrustRadius Reviewer

    Implementation Rating

    Instana

    No score
    No answers yet
    No answers on this topic

    Sumo Logic

    Sumo Logic 9.0
    Based on 2 answers
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Derek Ardolf | TrustRadius Reviewer

    Alternatives Considered

    Instana

    No answers on this topic

    Sumo Logic

    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    David Tanner | TrustRadius Reviewer

    Professional Services

    Instana

    No score
    No answers yet
    No answers on this topic

    Sumo Logic

    Sumo Logic 6.3
    Based on 3 answers
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Michael Bruner | TrustRadius Reviewer

    Return on Investment

    Instana

    No answers on this topic

    Sumo Logic

    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Anonymous | TrustRadius Reviewer

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