Intergy EHR vs. Qualifacts Insync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intergy EHR
Score 7.0 out of 10
N/A
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient…N/A
Qualifacts Insync
Score 4.7 out of 10
N/A
Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.N/A
Pricing
Intergy EHRQualifacts Insync
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Intergy EHRQualifacts Insync
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Intergy EHRQualifacts Insync
Considered Both Products
Intergy EHR

No answer on this topic

Qualifacts Insync
Chose Qualifacts Insync
Insync implementation was far better than other EMR's that I have implemented. The customization on workflows and documentation is easier to create and modify on the fly than other systems. Overall the ease of use, customization, and cost were the deciding factors to go with …
Top Pros
Top Cons
Features
Intergy EHRQualifacts Insync
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Intergy EHR
6.5
22 Ratings
17% below category average
Qualifacts Insync
3.7
14 Ratings
70% below category average
Real-time eligibility verification6.020 Ratings3.614 Ratings
Claims management7.220 Ratings3.814 Ratings
Coding6.418 Ratings3.913 Ratings
Patient billing6.521 Ratings3.613 Ratings
Financial Reporting6.421 Ratings3.714 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Intergy EHR
7.0
24 Ratings
13% below category average
Qualifacts Insync
7.8
15 Ratings
2% below category average
Rule-based scheduling5.321 Ratings8.012 Ratings
Automated appointment reminders7.219 Ratings8.411 Ratings
Automated patient check-in7.311 Ratings6.36 Ratings
Multi-location support7.621 Ratings8.510 Ratings
Calendar interface7.617 Ratings8.011 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Intergy EHR
6.9
25 Ratings
5% below category average
Qualifacts Insync
3.7
15 Ratings
65% below category average
Charting / document management7.425 Ratings4.115 Ratings
Templates7.024 Ratings4.215 Ratings
Patient portal7.021 Ratings3.112 Ratings
Mobile/tablet support7.213 Ratings2.910 Ratings
Fax integration6.917 Ratings2.87 Ratings
Integration with other EMR and PM systems7.416 Ratings1.63 Ratings
Workflow automation5.619 Ratings3.511 Ratings
Speech recognition6.411 Ratings7.24 Ratings
Customization7.225 Ratings3.914 Ratings
E-prescribing7.424 Ratings3.711 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Intergy EHR
7.4
25 Ratings
13% below category average
Qualifacts Insync
8.6
14 Ratings
2% above category average
HIPAA compliance7.624 Ratings8.814 Ratings
Role-based permission levels7.425 Ratings8.513 Ratings
Data backups and redundancy7.323 Ratings8.511 Ratings
Local mode / networking failsafe7.317 Ratings8.610 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Intergy EHR
6.5
25 Ratings
19% below category average
Qualifacts Insync
8.3
14 Ratings
6% above category average
Task tracking7.224 Ratings8.012 Ratings
Specialty-specific workflows5.623 Ratings8.012 Ratings
Multi-office / multi-physician capabilities6.621 Ratings8.812 Ratings
Best Alternatives
Intergy EHRQualifacts Insync
Small Businesses
athenaClinicals
athenaClinicals
Score 8.6 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intergy EHRQualifacts Insync
Likelihood to Recommend
7.3
(25 ratings)
4.5
(17 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
5.9
(3 ratings)
1.0
(1 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(9 ratings)
1.0
(1 ratings)
Implementation Rating
3.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
Intergy EHRQualifacts Insync
Likelihood to Recommend
Greenway Health
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?) Can your system produce customized reports on the fly, is the data real time or lagging? Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Read full review
Qualifacts Systems
Insync [Healthcare Solutions] is amazing for behavioral health settings. The customer support/help desk is very responsive. When I call someone answers within 3 minutes and spends as much time as I need resolving any questions. Establishing the medical record is simple with treatment planning easily accessible. Onboarding new staff is effortless, especially with the use of their video tutorials. My office assistant told me today, "I have worked with a lot of EMR's and this is by far the best ever". I totally agree!!
Read full review
Pros
Greenway Health
  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
Read full review
Qualifacts Systems
  • Easy launch from the scheduler to all aspects of patient chart
  • Smooth processes from check-in to accounts receivable
  • Individualized support, especially on the RCM side with Account Managers
  • User-friendly interface and excellent email/phone support
  • Ability to customize with the Implementation team
  • On-site training - so very helpful!
Read full review
Cons
Greenway Health
  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
Read full review
Qualifacts Systems
  • We would love to be able to send reports via secure email (the functionality s there, but the other party needs the same software, and that is rare in our area
  • We would love to have electronic visit verification integrated into the software - right now we need to use a 3rd party software package
Read full review
Likelihood to Renew
Greenway Health
No answers on this topic
Qualifacts Systems
We are shopping for a replacement software now.
Read full review
Usability
Greenway Health
Very user friendly and efficient
Read full review
Qualifacts Systems
We have a very common behavioral health practice. We were stunned to learn that they did not have templates for common procedures. They create every customer system from scratch. That causes unnecessary delay and aggravation. Plus, you can't make any modifications after the fact. Whatever you decided on Day 1 you are stuck with.
Read full review
Support Rating
Greenway Health
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
Read full review
Qualifacts Systems
No answers on this topic
Implementation Rating
Greenway Health
Track all hours and don't sign off on anything if you are not 100% happy.
Read full review
Qualifacts Systems
No answers on this topic
Alternatives Considered
Greenway Health
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
Read full review
Qualifacts Systems
NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a system that caters to all!!!!!!! No regrets with our decision to go with [Insync Healthcare Solutions]!!!!
Read full review
Return on Investment
Greenway Health
  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Read full review
Qualifacts Systems
  • We love the ease of use, it really creates a smooth process between departments.
  • We have had some issues with the billing, but it is partially staffing and partially training- we are still working with our staff and our representative from Insync to fix these errors, so it is difficult to put the blame on Insync [Healthcare Solutions]. I believe some of it is user error.
  • The conflicting information we receive from Insync support has created a lot of issues in the billing department. I would like more consistency from their support team, as I have witnessed two people ask the same question, and get a completely different answer. Again, this could be a user error contributing to the confusion, but consistent responses would be helpful to solve the issues.
Read full review
ScreenShots

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chart

Qualifacts Insync Screenshots

Screenshot of InSync EMR Face sheetScreenshot of InSync EMR DashboardScreenshot of InSync EMR Patient PortalScreenshot of InSync E-prescribingScreenshot of InSync Scheduler