Intapp Time vs. Time Matters

Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.

Incentivized

The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.

Incentivized

• Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles
• Integration: IntApp Time integrates well with our accounting systems.
• IntApp Time has been a reliable application for us.
• Users perfer the IntApp Time interface to other products.

Incentivized

• Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
• Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
• Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.

Incentivized

• Interface could be updated (appears outdated)
• Having multiple timers open in one screen to start and stop projects fluidly
• Better mobile app time keeping

Incentivized

• The software crashes a lot.
• The plugins for Office and Adobe are unstable.
• The whole software package appears to be built for the year 1995.

Incentivized

There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.

Incentivized

There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.

Incentivized

So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.

Incentivized

• Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming.
• Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example.
• For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality.

Incentivized

• Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
• Time Matters has allowed for more efficient communication between team members on a case.
• Time Matters has ensured hot documents are tagged and accessible.

Incentivized