What users are saying about
18 Ratings
45 Ratings
18 Ratings
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Score 9.3 out of 100
45 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Integromat

Integromat is a well suited platform when you want to connect to multiple apps. The errors can be fixed very easily. Because of the user friendly interface, it becomes quite easy to visualize and automate the work which usually takes minutes only. The user simply needs to drag and drop and it handles the rest. Integrating with Google apps is a powerful feature of Integromat. Also, one can easily connect to hundreds of featured app or even an API.
Anonymous | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Integromat
9.0
Workato
8.0
Pre-built connectors
Integromat
8.8
Workato
7.0
Connector modification
Integromat
8.8
Workato
7.4
Support for real-time and batch integration
Integromat
8.4
Workato
9.5
Data quality services
Integromat
9.4
Workato
8.9
Data security features
Integromat
9.3
Workato
7.7
Monitoring console
Integromat
9.1
Workato
7.7

Pros

Integromat

  • Any Google apps can be easily connected.
  • Fixing of errors is quite easy.
  • Drag and drop to simply connect to multiple apps.
  • Saves a lot of time and effort.
  • User-friendly interface.
Ankur Arora | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

Integromat

  • There are always new platforms and connections that we'd like to see
  • More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
  • More thorough support documentation on connecting various platforms and troubleshooting errors
Thomas (TC) Riley | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Usability

Integromat

Integromat 9.0
Based on 1 answer
This would be a rating for a data-centric team or user. If you don't have a lot of experience working with data and systems/tools like Integromat, then it could definitely be a challenge for you. By no means is Integromat the 'entry-level' tool in the connector world. However, if you have the skillset or team to take advantage of everything Integromat offers, it is incredibly user-friendly and straightforward to use.
Thomas (TC) Riley | TrustRadius Reviewer

Workato

Workato 9.1
Based on 2 answers
User- friendly.
Manolo Agustin | TrustRadius Reviewer

Support Rating

Integromat

Integromat 8.3
Based on 3 answers
The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
Edgar Romero | TrustRadius Reviewer

Workato

Workato 8.8
Based on 10 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Alternatives Considered

Integromat

Integromat is a powerful integration platform that handles most of the automation part. It has a user friendly visual studio on which a user can simply drag and drop to do most of the work. Also, it can be connected to Google apps and has support to more than 600+ apps. [It] can even connect to an API which makes it a competitive product as compared to other products available in the market. Also, it is quite cheaper than other products and the support by the customer services team is also good. It has helped us to save a lot of time and cost.
Anonymous | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

Integromat

  • Building of a model to reduce the churn.
  • Automating most of the repetitive tasks that previously required user intervention.
  • The same automated process can be implemented for our various clients.
Ankur Arora | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

Pricing Details

Integromat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Integromat
9.1
Workato
8.7

Likelihood to Renew

Integromat
Workato
8.3

Usability

Integromat
9.0
Workato
9.1

Support Rating

Integromat
8.3
Workato
8.8

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