Make vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Make
Score 9.2 out of 10
N/A
Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.
$9
per month
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
MakeZapier
Editions & Modules
Free
$0
per month
Core
$9
per month
Pro
$16
per month
Teams
$29
per month
Enterprise
Contact
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
MakeZapier
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
MakeZapier
Considered Both Products
Make
Chose Make
Integromat has a different pricing schema than Zapier. Almost all the zaps that you create on Integramat can be done in Zapier. The only difference is that Integromat is more accessible in terms of money. In my opinion, Zapier is for bigger companies since the prices they …
Chose Make
Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide …
Zapier
Chose Zapier
We selected Zapier because of its reputation. That was a mistake. There are many other platforms that do the same job for considerably less money.
Chose Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working …
Chose Zapier
Zapier is the best option for users with no coding experience, it has a very simple and welcoming interface that leads you directly to your goal. Also, there are useful articles and forums that help you navigate through the system. Also, there is great customer service in case …
Chose Zapier
  • Zapier can connect with a lot more applications than Integromat.
  • Connection to apps is simpler and more natural than with Integromat
  • Zapier has more automation calls that you can use to get more automation from the same apps.
Top Pros
Top Cons
Features
MakeZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Make
8.7
3 Ratings
6% above category average
Zapier
7.4
101 Ratings
10% below category average
Pre-built connectors9.03 Ratings6.898 Ratings
Connector modification8.03 Ratings7.186 Ratings
Support for real-time and batch integration8.12 Ratings9.186 Ratings
Data quality services7.03 Ratings7.166 Ratings
Data security features9.92 Ratings7.565 Ratings
Monitoring console10.03 Ratings6.574 Ratings
Best Alternatives
MakeZapier
Small Businesses
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Score 8.9 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
Zapier
Zapier
Score 8.9 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.8 out of 10
Enterprises
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Score 8.8 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
MakeZapier
Likelihood to Recommend
9.0
(3 ratings)
4.5
(106 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
10.0
(5 ratings)
Support Rating
7.3
(2 ratings)
1.0
(10 ratings)
User Testimonials
MakeZapier
Likelihood to Recommend
Celonis
Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.
Read full review
Zapier
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
Read full review
Pros
Celonis
  • Integrations to a multitude of platforms that many other tools don't offer
  • Reliability of scenarios running as planned without consistent errors or failures
  • Scheduling capabilities to prevent exceeding API limits
  • Customization opportunities to align fields and data exactly how they're needed for use case
Read full review
Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Read full review
Cons
Celonis
  • Adding more services that can be operated
  • Adding support for sending messages to WhatsApp
Read full review
Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
Read full review
Likelihood to Renew
Celonis
No answers on this topic
Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
Read full review
Usability
Celonis
This would be a rating for a data-centric team or user. If you don't have a lot of experience working with data and systems/tools like Integromat, then it could definitely be a challenge for you. By no means is Integromat the 'entry-level' tool in the connector world. However, if you have the skillset or team to take advantage of everything Integromat offers, it is incredibly user-friendly and straightforward to use.
Read full review
Zapier
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
Read full review
Support Rating
Celonis
The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
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Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Alternatives Considered
Celonis
Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.
Read full review
Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
  • They have so many existing work flows that you can easily add
Read full review
Return on Investment
Celonis
  • Integromat allows us to save a lot of time by automating some repetitive tasks
Read full review
Zapier
  • It saves us hours of time every week being able to connect services automatically.
  • It enables automations to happen that would not otherwise be possible at all.
  • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
Read full review
ScreenShots