Interactions Digital Roots vs. LiveWorld
Interactions Digital Roots vs. LiveWorld
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Interactions Digital Roots | Enterprise companies (1,001+ employees) | Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing… | N/A | |
 LiveWorld | N/A | LiveWorld headquartered in San Jose offers managed social media as well as social media customer service technology, and a chatbot building technology for social customer service. | N/A |
| Interactions Digital Roots | LiveWorld | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | Pricing is based on program scope. Please contact Digital Roots for pricing details. | — | ||||||||||||||
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| Interactions Digital Roots | LiveWorld | |
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| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| Interactions Digital Roots | LiveWorld | |
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| Small Businesses |  Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies |  Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
| Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Interactions Digital Roots | LiveWorld | |
|---|---|---|
| ScreenShots | Interactions Digital Roots Screenshots  |