Interactions Digital Roots vs. Oracle Social Cloud (legacy)
Interactions Digital Roots vs. Oracle Social Cloud (legacy)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Interactions Digital Roots | Enterprise companies (1,001+ employees) | Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing… | N/A | |
Oracle Social Cloud (legacy) | Enterprise companies (1,001+ employees) | Oracle Social Cloud helped marketers to discover, analyze, and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. Oracle Social Cloud is a legacy product, and no longer available for sale. | N/A |
Interactions Digital Roots | Oracle Social Cloud (legacy) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | Pricing is based on program scope. Please contact Digital Roots for pricing details. | — | ||||||||||||||
More Pricing Information |
Interactions Digital Roots | Oracle Social Cloud (legacy) | |
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Top Pros |
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Top Cons |
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Interactions Digital Roots | Oracle Social Cloud (legacy) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Mention Score 9.4 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Interactions Digital Roots | Oracle Social Cloud (legacy) | |
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Likelihood to Recommend | - (0 ratings) | 7.6 (35 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (10 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.3 (4 ratings) |
Online Training | - (0 ratings) | 5.0 (1 ratings) |
Interactions Digital Roots | Oracle Social Cloud (legacy) | |
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Likelihood to Recommend | Interactions No answers on this topic | Discontinued Products |
Pros | Interactions No answers on this topic | Discontinued Products |
Cons | Interactions No answers on this topic | Discontinued Products |
Likelihood to Renew | Interactions No answers on this topic | Discontinued Products |
Usability | Interactions No answers on this topic | Discontinued Products |
Support Rating | Interactions No answers on this topic | Discontinued Products |
Online Training | Interactions No answers on this topic | Discontinued Products |
Alternatives Considered | Interactions No answers on this topic | Discontinued Products |
Return on Investment | Interactions No answers on this topic | Discontinued Products |
ScreenShots | Interactions Digital Roots Screenshots |