Intercom vs. SafeOpt
Intercom vs. SafeOpt
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
SafeOpt | N/A | AddShoppers provides social log in solutions to online merchants. Some key features include: Automated Email Responses, Dynamic Content, and Lead Segmentation. | $0 Up to 5,000 Monthly Uniques |
Intercom | SafeOpt | |||||||||||||||
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Offerings |
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Entry-level Setup Fee | No setup fee | $500 per brand | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | SafeOpt | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | SafeOpt | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | SafeOpt | |
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Likelihood to Recommend | 9.0 (260 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | SafeOpt | |
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Likelihood to Recommend | Intercom | AddShoppers |
Pros | Intercom | AddShoppers |
Cons | Intercom | AddShoppers |
Likelihood to Renew | Intercom | AddShoppers No answers on this topic |
Usability | Intercom | AddShoppers No answers on this topic |
Reliability and Availability | Intercom | AddShoppers No answers on this topic |
Performance | Intercom | AddShoppers No answers on this topic |
Support Rating | Intercom | AddShoppers No answers on this topic |
Online Training | Intercom | AddShoppers No answers on this topic |
Implementation Rating | Intercom | AddShoppers No answers on this topic |
Alternatives Considered | Intercom | AddShoppers |
Return on Investment | Intercom | AddShoppers |
ScreenShots | Intercom Screenshots |