Likelihood to Recommend AnyMeeting Pro is an easy-to-use tool and it is very resourceful as it comes with most features you would need for video conferencing and basic interactions. AnyMeeting conferencing eases most video conferencing issues. Most users can perform a video conferencing session at any time for strategy meetings or large groups. One of the features we enjoyed was seeing so many coworker's faces during the pandemic. It kept us connected with everyone.
Read full review We have had great service with Nextiva Business Phone Service and it is reliable and reasonably priced for the offered features. User Friendly and minimal issues. We are able to control most of the set up for new users and or new phones when needed. Only would like to see the app - Nextiva One be enhanced with more features than it currently has.
Read full review Pros Ease of use -- setting up a meeting is quick and simple, and so is presenting. PowerPoints can be pre-loaded into the system and displayed/controlled without screen-sharing. Questions and Answers are easily managed in a platform that allows you to view them in a single pane and dismiss them as you answer. Customization of registration forms -- gather the information you need from your registrants. Live Chat is always quick and helpful. The webinar system is browser-based, even for presenters, so you can present from anywhere without needing to download an application. Built-in time zone converter on our webinar registration pages is useful, as we invite companies worldwide to our webinars. Read full review Up-time, We've never had any sort of extended downtime because of Nextiva Business Phone Service, there services just work Provisioning of supported devices is very easy to do and is almost automatic, this makes new device roll out especially smooth The call flow functionality is especially smooth and intuitive to setup. Their customer service is very effective and I've never waited more than 2 days for a solution, that's for more complicated issues too. Read full review Cons It could be clearer, from an admin standpoint, which meeting options allow you to record, prior to setting up the meeting. I don't use it frequently enough to remember which type of meeting will allow me to record, and it takes an extra minute to figure this out when I schedule meetings ahead of time. Hallie Bulkin Owner & Founder | Pediatric Speech Language & Feeding Pathologist
Read full review The use of two apps when you're a supervisor. We have to use Unity and the Nextiva app instead of one app. It can be cumbersome. Better integration with CRM's. We use Zendesk and it works ok as it does pull up customer records if we have their phone number on file. But it would be better if we could have more functionality from one place and have it write to the CRM directly. Accept higher quality audio for greeting recordings. We had to trim the file size down several times losing a lot of audio quality in the process. Mono is fine since callers will only need to hear the one channel. But the Hz limit and file size limit were rough. Read full review Likelihood to Renew Its user friendly, easy to use and has been very reliable. We have nothing but good things to say about our service with Nextiva Business Phone Service. When needed their support team has always resolved any and all issues one way or another. They have been helpful, knowledgeable and very friendly. The features vs the cost is wonderful compared to other service providers.
Read full review Usability I give it a nine due to no fault really of the software. It mostly has to deal with buffering and bandwidth issues that could cause the program to not perform as promised. However, this is an area where most also fail. Our current software is horrible in comparison. Not being a decision-maker keeps us from enjoying AnyMeeting Pro on a more common basis. I would rather use this than Teams.
Read full review Nextiva Business Phone Service system is very usable. We have desk phones, that were included at no cost. The function just as one would expect from an office phone system. I can also answer my calls from my PC and even on my cell phone if I have to leave the office.
Read full review Reliability and Availability We have not yet experienced any issues the Nextiva Business Phone Service availability. It has always worked as needed.
Read full review Performance Nextiva Business Phone Service performance is great. The call quality is much better than our old analog land lines at a fraction of the cost.
Read full review Support Rating Never had to deal with customer support myself. I was told by our tech team that they were pretty responsive and again most issues could not be resolved due to the bandwidth of those attending meetings. The higher the bandwidth the more amazing the performance and the overall meeting flow and results.
Read full review Support is great. We usually get someone on the phone; they answer our questions and help us with our issues. They are responsive when we call, and there is also a wealth of information on their online help center, which will typically answer our question or send us in the right direction.
Read full review Online Training The training we received from Nextiva Business Phone Service was thorough, and detailed. It also did not take very long.
Read full review Implementation Rating No was done by Agency Owner and was done with the help of Nextiva Support and Sales team. Went very well and has been working great since then. Was originally only two phones and then we continue to add to that. We did not have any reported issues and was a great experience for our Agency and Small Business.
Read full review Alternatives Considered AnyMeeting's free version beats Zoom's free version because of the time limit Zoom imposes on free meetings. However, when going for a paid version, Zoom outperforms AnyMeeting's paid version. The video quality seems to be higher in Zoom. There is also more features available in Zoom as a whole, and I've never had someone not be able to join the Zoom meeting.
Read full review We switched for better uptime, ease of use, and better tech support and got all that from Nextiva. We were constantly losing connection with our previous provider, a package service for internet and phone. The web portal is much easier to use, and the call center offers many more features.
Read full review Scalability We have not yet needed top scale up our phone system yet, but I can tell that it will be very quick and effortless to do so when the need arises.
Read full review Return on Investment AnyMeeting made it easier and faster for me and my team to set up online meetings and conference calls, thus saving quite a bit of time. Due to some over runs of meetings, I have to have a back up service just in case. Read full review ROI - we are saving money, a lot of money, and we have a MUCH better phone system Consolidation - we migrated 6 different phone systems in 6 different counties into one, and it's been wonderful! Management - managing this system is so much better than Mitel, Panasonic, and any other system I have used. We are able to assign rights to certain staff to also make changes, and it's user friendly and almost fool proof. Read full review ScreenShots Intermedia AnyMeeting Pro Screenshots