Intermedia Unite vs. Vertical Wave IP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intermedia Unite
Score 8.6 out of 10
N/A
Intermedia Unite is a unified communications option and collaboration platform for SMBs, providing a PBX phone system, vide and web conferencing with screen sharing, chat, and file management and sharing.
$15.99
per month per user
Vertical Wave IP
Score 9.2 out of 10
N/A
Wave IP from Vertical Communications in Santa Clara, California is a unified communications platform that combines voice, mobility and a variety of communications applications and services to connect customers and workforces. Core applications and features include a desktop management interface, call recording, visual voicemail, IVR based customer appointment reminders and customer surveys.N/A
Pricing
Intermedia UniteVertical Wave IP
Editions & Modules
Unite For Teams
$15.99
per month per user
Unite With Teams
$22.99
per month per user
Unite Pro
$27.99
per month per user
Unite Enterprise
$32.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
Intermedia UniteVertical Wave IP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIntermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.—
More Pricing Information
Community Pulse
Intermedia UniteVertical Wave IP
Top Pros
Top Cons
Features
Intermedia UniteVertical Wave IP
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Intermedia Unite
-
Ratings
Vertical Wave IP
10.0
1 Ratings
21% above category average
Hosted PBX00 Ratings10.01 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.01 Ratings
Directory of employee names00 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Intermedia Unite
-
Ratings
Vertical Wave IP
10.0
1 Ratings
20% above category average
Answering rules00 Ratings10.01 Ratings
Call recording00 Ratings10.01 Ratings
Call park00 Ratings10.01 Ratings
Call screening00 Ratings10.01 Ratings
Message alerts00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Intermedia Unite
-
Ratings
Vertical Wave IP
10.0
1 Ratings
15% above category average
Mobile app for iOS00 Ratings10.01 Ratings
Mobile app for Android00 Ratings10.01 Ratings
Best Alternatives
Intermedia UniteVertical Wave IP
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intermedia UniteVertical Wave IP
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Intermedia UniteVertical Wave IP
Likelihood to Recommend
Intermedia
If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.
Read full review
Vertical Communications
The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.
Read full review
Pros
Intermedia
  • No contracts
  • Scale up or down very quickly
  • Easy to deploy - no hardware required.
Read full review
Vertical Communications
  • System uptime is tremendous, I almost forget it exists on my server rack.
  • Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
  • Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.
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Cons
Intermedia
  • The price is on the higher end
  • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
Read full review
Vertical Communications
  • There are a few interfaces for working with the system and it can be daunting to learn
  • They charge quite a bit annually and if you miss an update they charge you additional fees to catch up.
Read full review
Usability
Intermedia
The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.
Read full review
Vertical Communications
No answers on this topic
Support Rating
Intermedia
Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.
Read full review
Vertical Communications
No answers on this topic
Alternatives Considered
Intermedia
[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.
Read full review
Vertical Communications
No answers on this topic
Return on Investment
Intermedia
  • During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
  • Support and ease of deployment has been a huge ROI for [Intermedia] Unite.
Read full review
Vertical Communications
  • Good call tracking and automated systems allows for less staff and accurate metrics
Read full review
ScreenShots

Intermedia Unite Screenshots

Screenshot of The Intermedia Unite Mobile App makes it easier than ever to stay connected and be reachable, wherever you go.Screenshot of The Intermedia Unite Desktop App brings together all your essential collaboration tools together, making teamwork easier than ever.Screenshot of Unite Envision Call Analytics -Actionable insights to help the right people make the right decisions at the right timeScreenshot of AnyMeeting Video Conferencing - Unite includes a built-in video conferencing  platform that allows you to maintain productivity with HD audio and video, screen sharing, and artificial intelligence capabilities on both mobile and desktop devices.