Likelihood to Recommend I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
Read full review Recruiting new personnel is always a challenge, since making the right decision is not always an easy task, but with Cyber Recruiter the process is easier since it has an ideal, intuitive platform with great customization power to acquire the right person. In addition, this system has effective automation to reduce human errors.
Read full review Pros Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price. Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world. Support. Our customer success person was always available and helpful. Read full review The good thing about Cyber Recruiter is that it has a good database, plus I can get back in touch with applicants I've talked to before. Cyber Recruiter takes care of the selection process from start to finish, this function allows us to trust that the choice will be the right one. Anyone who wants to apply can do so quickly. Read full review Cons Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well. A better database of technical interview questions. Read full review One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow. Read full review Likelihood to Renew It is a product that we will not stop using, since we cannot go back to the past and carry out the selection processes of new personnel manually, with Visibility Software Cyber Recruiter it is an automatic process that generates results in a short time.
Read full review Usability It is a software that is integrated into our marketing department, and although it is frequently used in the Human Resources department, we also use it, since we work together to choose the most qualified personnel, it is a simple and really intuitive system to use. .
Read full review Alternatives Considered We looked at several video interview companies when we made a purchase decision. With the exception of
HireVue , they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair.
HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
Read full review Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
Read full review Return on Investment We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster). We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs. Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies. Read full review Although Cyber Recruiter is said to be expensive software in the Human Resources department, there is no denying that good profits have been made by acquiring new staff. It is a very scalable software with advantages that are made known to us day by day, the system improves our workflow and increases correct decision-making. Read full review ScreenShots