Intrado GlobeNewswire vs Media Monitor Pro

Likelihood to Recommend

Intrado Digital Media is well suited for any business hoping to gain attention within their respective industries. Takes all the work out of trying to circulate your own company news on a case by case basis.

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Verified User

Manager in Marketing

Computer Software Company, 201-500 employees

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Media Monitor Pro is a great choice for smaller organizations, such as companies, nonprofits or PR agencies, that need to monitor television news coverage when a lot of television news clips are not expected on a daily basis. It offers competitive pricing compared to some of the larger players in the media monitoring space but without the "bells and whistles" of reports and analytics, but a smaller company wouldn't need those as much as a larger company that is in the news on television a lot. It's not as great of a fit for those larger companies, particularly when there is a crisis PR situation and the company needs to be tracking news media coverage constantly and have instant access to any and all clips.

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Cindy Arco

Public Relations Manager, Florida Region

ComcastTelecommunications, 10,001+ employees

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Pros

Great customer service, always willing to help and answer questions.
Offers a lot of distribution circuits and industries to choose from so your stories hit the right places.
Very easy to navigate and straightforward process for publishing releases.

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Verified User

Manager in Marketing

Financial Services Company, 201-500 employees

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Cost effective - Media Monitor Pro offers very affordable and competitive pricing for television news media monitoring services.
Ease of use - it's easy to view clips sent in the daily emails and to edit, download and share them with others, even if they are not registered users of the Media Monitor Pro platform.
The scope of monitoring - Media Monitor Pro monitors the majority of local news television stations throughout the country, plus a decent amount of radio stations.

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Cindy Arco

Public Relations Manager, Florida Region

ComcastTelecommunications, 10,001+ employees

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Cons

In some cases, it would not capture all coverage, for example, coverage found on trade websites.
Some of the incoming coverage would be repetitive or even delayed at times.

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Jess Messenger

Senior Account Supervisor

Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees

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Clip availability - quite frequently, the links to clips in the daily digest emails would not work. After clicking the link, you would be taken to the clip player and it would "load" for quite a while and then say the clip failed to play. I would have to contact the support team to figure out if it was an issue with the clip or why it wasn't loading.
Clip timing - often when you begin playing a clip in the player, it's not at the specific part that mentioned your company's keywords. That would mean I had to listen to a long clip/story to find what part was relevant to me.

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Cindy Arco

Public Relations Manager, Florida Region

ComcastTelecommunications, 10,001+ employees

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Support Rating

Intrado GlobeNewswire 10.0

Based on 2 answers

Their customer service is great and has been very supportive when we've needed it. Their team checks up on us regularly to ensure we are getting the most out of our service.

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Verified User

Manager in Marketing

Computer Software Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

In 2016, I did an evaluation of other news distribution websites to see how they compared. While Marketwired has its flaws with customer service and a less-than-ideal online platform, it was far more cost-effective than the competitors. A lot of the competitors were more expensive and they also used cumbersome online platforms for distribution. Marketwired also doesn't charge for each image distributed with a release; many competitors do. After my evaluation, I decided to stick with Marketwired as the main wire our PR firm uses for distributing news

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Charlotte Gilmour (nee Sherry)

Vice President

naPublic Relations and Communications, 1-10 employees

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I prefer Cision PR Software over Media Monitor Pro. Cision PR Software is more expensive, but offers more options and is a better overall comprehensive solution to media monitoring and reporting as it monitors television, print and online news. Media Monitor Pro only monitors television news clips, so I have to also use another service to monitor for print and online coverage, then create my own reports from scratch using analytics and data from both platforms.

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Cindy Arco

Public Relations Manager, Florida Region

ComcastTelecommunications, 10,001+ employees

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Return on Investment

Positive: We get a handful of contacts and leads from our press releases, but overall nothing else. Our clients like the to see press releases of our events that reach out to a wider net of the online audience too.

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Dian Razak

Digital Marketing Specialist

Xtalks WebconferencesMarketing and Advertising, 11-50 employees

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Media Monitor Pro had a negative impact in terms of timely access to some news clips. Although the reports are delivered regularly, the issues with clicking on particular clips and not having them play properly were frustrating and left us without key clips needed in crisis situations.
Media Monitor Pro had a positive impact in terms of allowing us to easily store and categorize clips through folders by topic and date.

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Cindy Arco

Public Relations Manager, Florida Region

ComcastTelecommunications, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No