What users are saying about
17 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Intrado GlobeNewswire

Intrado Digital Media is well suited for any business hoping to gain attention within their respective industries. Takes all the work out of trying to circulate your own company news on a case by case basis.
Anonymous | TrustRadius Reviewer

Muck Rack

MuckRack is best at getting a good picture of one person's interests and what they like to write about. It helps me build very specific media lists. I don't spray and pray with my outreach. Everything is very targeted and MuckRack lets me find exactly who could be receptive to my story.
Jennifer Harrison, APR | TrustRadius Reviewer

Pros

Intrado GlobeNewswire

  • Great customer service, always willing to help and answer questions.
  • Offers a lot of distribution circuits and industries to choose from so your stories hit the right places.
  • Very easy to navigate and straightforward process for publishing releases.
Anonymous | TrustRadius Reviewer

Muck Rack

  • Identify journalists and influencers not in traditional media databases.
  • Understand what journalists are talking about topics relevant to your clients.
  • Bios: love being able to search bios, including confirming beats and interests.
Anonymous | TrustRadius Reviewer

Cons

Intrado GlobeNewswire

  • In some cases, it would not capture all coverage, for example, coverage found on trade websites.
  • Some of the incoming coverage would be repetitive or even delayed at times.
Jess Messenger | TrustRadius Reviewer

Muck Rack

  • Muck Rack's main area of improvement needed is simply that it lacks contact information for a large chunk of journalists. Anyone from a lesser known publication is usually not included.
Anonymous | TrustRadius Reviewer

Support Rating

Intrado GlobeNewswire

Intrado GlobeNewswire 10.0
Based on 2 answers
Their customer service is great and has been very supportive when we've needed it. Their team checks up on us regularly to ensure we are getting the most out of our service.
Anonymous | TrustRadius Reviewer

Muck Rack

Muck Rack 8.1
Based on 6 answers
Any time I have had an issue or a question about something on the platform, someone on the chat now function has always answered within 10 mins at most! Everyone I have worked with has been extremely friendly and quick to solve. There is never the inconvenience of having to call, talk to a robot, or deal with an automated email. Customer service is extremely personal and each account also has a designated account manager to oversee the relationship
Anonymous | TrustRadius Reviewer

Alternatives Considered

Intrado GlobeNewswire

In 2016, I did an evaluation of other news distribution websites to see how they compared. While Marketwired has its flaws with customer service and a less-than-ideal online platform, it was far more cost-effective than the competitors. A lot of the competitors were more expensive and they also used cumbersome online platforms for distribution. Marketwired also doesn't charge for each image distributed with a release; many competitors do. After my evaluation, I decided to stick with Marketwired as the main wire our PR firm uses for distributing news
Charlotte Gilmour (nee Sherry) | TrustRadius Reviewer

Muck Rack

I have used a number of different products for PR purposes including Muck Rack, Cision Point, Gorkana and good old Google searching. I find Gorkana to be the best with Muck Rack in a close second. Both are great for list building and finding the right target to pitch at a media outlet.
Anonymous | TrustRadius Reviewer

Return on Investment

Intrado GlobeNewswire

  • Positive: We get a handful of contacts and leads from our press releases, but overall nothing else. Our clients like the to see press releases of our events that reach out to a wider net of the online audience too.
Dian Razak | TrustRadius Reviewer

Muck Rack

  • It's hard to measure ROI but I can say this: I have discovered and build relationships with media I may have had a hard time locating before. MuckRack has probably increased my efficiency by 50 percent and doubled my effectiveness.
  • I haven't looked a media databases in about 2 years but it is a much more cost effective media database than the big, traditional ones that everyone else has.
Jennifer Harrison, APR | TrustRadius Reviewer

Pricing Details

Intrado GlobeNewswire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intrado GlobeNewswire Editions & Modules

Additional Pricing Details

Muck Rack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Muck Rack Editions & Modules

Edition
Muck Rack$5,0001
  1. per year
Additional Pricing Details

Add comparison