What users are saying about
34 Ratings
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Top Rated
788 Ratings
34 Ratings
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Score 7.2 out of 100

TriNet

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Top Rated
788 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Intuit Payroll

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner | TrustRadius Reviewer

TriNet

I honestly think the only scenarios where TriNet is not well suited would be those with large numbers of low-paid (hourly, non-exempt) W-2 employees -- retail, hotel staff, etc. Or if the employer for some reason cannot co-employ their staff with a PEO. Otherwise it's a better solution than having internal HR across the board for any Professional Services / Information Worker / established companies.
Catherine Baird | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Intuit Payroll
7.2
TriNet
8.6
Pay calculation
Intuit Payroll
8.8
TriNet
8.5
Support for external payroll vendors
Intuit Payroll
5.0
TriNet
8.0
Benefit plan administration
Intuit Payroll
5.2
TriNet
8.8
Direct deposit files
Intuit Payroll
8.9
TriNet
9.1
Salary revision and increment management
Intuit Payroll
7.1
TriNet
8.7
Reimbursement management
Intuit Payroll
8.2
TriNet
8.2

Human Resource Management

Intuit Payroll
TriNet
7.7
Employee demographic data
Intuit Payroll
TriNet
8.3
Employment history
Intuit Payroll
TriNet
7.7
Job profiles and administration
Intuit Payroll
TriNet
7.7
Workflow for transfers, promotions, pay raises, etc.
Intuit Payroll
TriNet
8.0
Organizational charting
Intuit Payroll
TriNet
7.0
Organization and location management
Intuit Payroll
TriNet
7.1
Compliance data (COBRA, OSHA, etc.)
Intuit Payroll
TriNet
7.9

Leave and Attendance Management

Intuit Payroll
TriNet
8.1
Approval workflow
Intuit Payroll
TriNet
7.6
Balance details
Intuit Payroll
TriNet
8.5
Annual carry-forward and encashment
Intuit Payroll
TriNet
8.3

Employee Self Service

Intuit Payroll
TriNet
8.0
View and generate pay and benefit information
Intuit Payroll
TriNet
8.5
Update personal information
Intuit Payroll
TriNet
8.6
View company policy documentation
Intuit Payroll
TriNet
8.0
Employee recognition
Intuit Payroll
TriNet
6.9
View job history
Intuit Payroll
TriNet
7.8

Asset Management

Intuit Payroll
TriNet
1.0
Tracking of all physical assets
Intuit Payroll
TriNet
1.0

HR Reporting

Intuit Payroll
TriNet
6.9
Report builder
Intuit Payroll
TriNet
6.9
Pre-built reports
Intuit Payroll
TriNet
7.1
Ability to combine HR data with external data
Intuit Payroll
TriNet
6.6

Onboarding

Intuit Payroll
TriNet
8.1
New hire portal
Intuit Payroll
TriNet
8.1
Manager tracking tools
Intuit Payroll
TriNet
8.1

Performance and Goals

Intuit Payroll
TriNet
7.5
Corporate goal setting
Intuit Payroll
TriNet
7.2
Individual goal setting
Intuit Payroll
TriNet
7.3
Line-of sight-visibility
Intuit Payroll
TriNet
7.6
Performance tracking
Intuit Payroll
TriNet
7.7

Performance Management

Intuit Payroll
TriNet
6.4
Performance plans
Intuit Payroll
TriNet
5.8
Performance improvement plans
Intuit Payroll
TriNet
6.1
Review status tracking
Intuit Payroll
TriNet
7.1
Review reminders
Intuit Payroll
TriNet
5.6
Multiple review frequency
Intuit Payroll
TriNet
7.2

Succession Planning

Intuit Payroll
TriNet
7.0
Candidate ranking
Intuit Payroll
TriNet
8.2
Candidate search
Intuit Payroll
TriNet
6.2
Candidate development
Intuit Payroll
TriNet
6.7

Recruiting / ATS

Intuit Payroll
TriNet
7.1
Job Requisition Management
Intuit Payroll
TriNet
6.7
Company Website Posting
Intuit Payroll
TriNet
5.5
Publish to Social Media
Intuit Payroll
TriNet
6.6
Job Search Site Posting
Intuit Payroll
TriNet
7.2
Duplicate Candidate Prevention
Intuit Payroll
TriNet
9.1
Applicant Tracking
Intuit Payroll
TriNet
7.0
Notifications and Alerts
Intuit Payroll
TriNet
7.3

Pros

Intuit Payroll

  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell | TrustRadius Reviewer

TriNet

  • Wide selection of medical insurance plans. Our employees appreciate the ability to choose a plan that best fits their situation.
  • Online portal provides all the tools needed for management or for individual employees to access their payroll and benefits information.
  • Trinet has been very good about making sure I always know who to call and are quick to resolve issues and answer questions.
Ken Owens | TrustRadius Reviewer

Cons

Intuit Payroll

  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Jake Douglas | TrustRadius Reviewer

TriNet

  • The reports are kind of clunky, hard to pull, I have to pull 4 different reports to get all of the information I need to make my payroll journal entries each month.
  • Sometimes the reaction time isn't fast enough, it would be helpful to have a resource available later into the evening for emergencies, ie a termination that needs to happen urgently the following day, to get a net check amount, to get help on a difficult and volatile situation. Sometimes, especially when the termination department is in Florida on Eastern Time and we are in Mountain Time, it creates issues when you need help or advisement quickly.
  • It would be awesome if TriNet had an integrated PTO/vacation system. Not an additional vendor who is partnered with TriNet, but a way to have employees track PTO and vacation within the TriNet system, to make an employee exit vacation payout easier to process, and to give the employees more visibility of their available time off in the system they are familiar with.
Julia Eiszner | TrustRadius Reviewer

Likelihood to Renew

Intuit Payroll

Intuit Payroll 10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell | TrustRadius Reviewer

TriNet

TriNet 8.6
Based on 28 answers
The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
Frank Muller | TrustRadius Reviewer

Usability

Intuit Payroll

No score
No answers yet
No answers on this topic

TriNet

TriNet 8.0
Based on 379 answers
Again, big kudos for the new website. So much easier to navigate and it feels with the times. Technology is so important these days and having a platform that is easy to use both as an Admin and as an Employee is very important to me. I rarely get an email from an employee saying they can't find something or need help navigating the site and that says a lot.
Kari Kidwell | TrustRadius Reviewer

Support Rating

Intuit Payroll

Intuit Payroll 7.0
Based on 3 answers
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
Paula Byrd | TrustRadius Reviewer

TriNet

TriNet 8.3
Based on 466 answers
Our Senior Client Success Partner, Lori Prince, is great. Others in higher positions have changed several times over the years. Some I wonder how they obtained their job as they didn't seem to have the knowledge necessary for their role nor had good customer service. Our current team of Jason Herrington and Jennifer Byrne have stepped it up since we called a meeting with them earlier this year for lack of response and to review many issues.
Jeff Borgerding | TrustRadius Reviewer

Implementation Rating

Intuit Payroll

No score
No answers yet
No answers on this topic

TriNet

TriNet 7.7
Based on 18 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz | TrustRadius Reviewer

Alternatives Considered

Intuit Payroll

I like maintaining one very strong accounting/ERP ecosystem that I trust and that is why I selected Intuit Payroll. The system is trustworthy/reliable, runs on the cloud and integrates with existing QuickBooks products. The pricing becomes more competitive when it is bundled with other Intuit products. Also, Intuit tends to be a company that listens to its customers and accountant implementation partners, and if a feature or area of functionality is suggested or recommended to Intuit, they take it very seriously. They are continually improving and rolling out new features on all their products.
Laurence Sarner | TrustRadius Reviewer

TriNet

I can't be specific because I don't know. We interviewed three other companies, two of which were comparable in terms of the breadth of services. It came down to the people we talked with. TriNet was transparent and refrained from criticizing their competitors. Of the companies who could provide everything we were looking for, TriNet seemed the most trustworthy
Judy Raiten | TrustRadius Reviewer

Return on Investment

Intuit Payroll

  • Having all of my clients on one platform has been a huge benefit to quickly and easily processing payrolls and tax payments.
  • Intuit Payroll has saved me a ton of time also since, after the setup, processing payroll, taxes, and forms takes only a few clicks. That equates to hours of work time I can spend on something else.
  • The reminders ensure I never miss a deadline. The dashboard shows me a list of all outstanding tax payments and forms that need filed and by when.
Jake Douglas | TrustRadius Reviewer

TriNet

  • TriNet has definitely reduced the amount of time that administrators spend on tasks like new hire paperwork and setting up new hires for self-service.
  • TriNet has enabled easier reporting and communications with external services like offsite bookkeepers, accountants, and auditors because we can give them direct access to payroll reports and other information.
Kevin Kosik | TrustRadius Reviewer

Pricing Details

Intuit Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TriNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Intuit Payroll
7.6
TriNet
8.4

Likelihood to Renew

Intuit Payroll
10.0
TriNet
8.6

Usability

Intuit Payroll
TriNet
8.0

Reliability and Availability

Intuit Payroll
TriNet
8.4

Performance

Intuit Payroll
TriNet
8.3

Support Rating

Intuit Payroll
7.0
TriNet
8.3

In-Person Training

Intuit Payroll
TriNet
8.1

Online Training

Intuit Payroll
TriNet
8.1

Implementation Rating

Intuit Payroll
TriNet
7.7

Scalability

Intuit Payroll
TriNet
7.8

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