InvGate Assets vs. ServiceNow IT Asset Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
InvGate Assets
Score 4.0 out of 10
N/A
InvGate Assets is the IT asset management platform from Argentinian company InvGate.N/A
ServiceNow IT Asset Management
Score 8.1 out of 10
N/A
ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle.N/A
Pricing
InvGate AssetsServiceNow IT Asset Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InvGate AssetsServiceNow IT Asset Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
InvGate AssetsServiceNow IT Asset Management
Features
InvGate AssetsServiceNow IT Asset Management
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
InvGate Assets
4.3
1 Ratings
58% below category average
ServiceNow IT Asset Management
7.8
15 Ratings
1% below category average
Software and hardware inventory tracking6.01 Ratings8.015 Ratings
License management3.01 Ratings8.013 Ratings
Asset lifecycle monitoring3.01 Ratings8.114 Ratings
Asset relationship management5.01 Ratings7.114 Ratings
Contract management00 Ratings8.013 Ratings
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InvGate AssetsServiceNow IT Asset Management
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All AlternativesView all alternativesView all alternatives
User Ratings
InvGate AssetsServiceNow IT Asset Management
Likelihood to Recommend
4.0
(1 ratings)
8.1
(16 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
InvGate AssetsServiceNow IT Asset Management
Likelihood to Recommend
InvGate
Smaller environments (under 1000)
Does not work well w with older systems, xp/2003
Read full review
ServiceNow
As I have used it as a ticketing tool, so it has an ability to integrate very well with other softwares to help make co ordination in your work much easier. Whenever, I used to get a scenario from end user regarding an issue via chat, the service now window would pop up immediately as it was integrated.
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Pros
InvGate
  • Easy deployment
  • Ability to add non pc assets
  • Web based application
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ServiceNow
  • Single place portal for employees and IT for assets assigned
  • Track the requests raised by employees and manage the historical record for reference
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Cons
InvGate
  • Reporting
  • Fine details of system (bios etc)
  • Remote support to end users
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ServiceNow
  • One quick thing is integration to reporting platforms like MS Power BI
  • License levels because a normal user with an ITIL license cannot schedule reports..need another license there
  • Easy way to track SLA for incident Management
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Usability
InvGate
No answers on this topic
ServiceNow
On overall look, ServiceNow IT Asset Management works amazingly well and it is easy to use for beginners. It is a great tool for all types of companies and with customisation and integration options, ServiceNow IT Asset Management becomes a giant. There are few scope of improvements which when done, will level this tool up.
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Alternatives Considered
InvGate
Spiceworks had more features and options but was not designed for a large environment. Also it did not integrate and did not have an API.
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ServiceNow
We have used Zendesk in past and are able to achieve many functionalities. This tool was also providing almost the same capability but ServiceNow has some more features which [are] more user friendly and easy to use. The knowledge base article feature is very useful and that was not easy to manage with Zendesk. Change management feature was not available with Zendesk too.
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Return on Investment
InvGate
  • Single pane of glass
  • Inexpensive per endpoint
  • Able to track all harware
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ServiceNow
  • ServiceNow had a positive impact on our firms resource management as it's a one stop solution.
  • It made sure that we did not move to an alternative because of it's extensive features
  • Licensing cost can get better but overall it is worth the returns we get.
Read full review
ScreenShots

InvGate Assets Screenshots

Screenshot of Software Distribution