Freehand by InVision vs. Lucid Visual Collaboration Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freehand by InVision
Score 7.8 out of 10
N/A
Freehand, from InVision headquartered in New York, is an online whiteboard that enables teams to plan, brainstorm, and draw together. It aims to give everyone a simple way to visually represent ideas with charts, diagrams, and drawings. Whether for mind mapping, creating a customer journey map, or drafting up an org chart, Freehand can help teams make ideas and plans visual.
$4
per month per user
Lucid Visual Collaboration Suite
Score 8.5 out of 10
N/A
The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.
$1
per month
Pricing
Freehand by InVisionLucid Visual Collaboration Suite
Editions & Modules
Freehand Free
$0
per year per user
Freehand Pro
$4
per month per user
Freehand Enterprise
Custom Quote
Free
$0
Individual
$7.95
per month, per user
Team
$9.00
per month, 3 user minimum
Enterprise
.
per year
Offerings
Pricing Offerings
Freehand by InVisionLucid Visual Collaboration Suite
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Freehand by InVisionLucid Visual Collaboration Suite
Considered Both Products
Freehand by InVision
Chose Freehand by InVision
For real-time collaboration and whiteboarding Comparable to Mural and Miro Better and more flexible than Figma For written documentation: Different features and more limited than Google Doc Similar to Notion in editing experience but more limited in features For creating …
Chose Freehand by InVision
We use both InVision Freehand and Lucidchart for different purposes. Lucidchart is much better at handling complex data flows, etc but it's best suited when working alone. While InVision Freehand is a much better tool to collaborate with other team members in real-time. …
Chose Freehand by InVision
InVision and Lucid are approved for use. They are fairly comparable.
Chose Freehand by InVision
I really do like Miro and its features a lot but the fact that it doesn't integrate or live with the rest of our UX deliverables makes it challenging to use.
Chose Freehand by InVision
We use lots of other tools, but freehand has the easiest learning curve and the simplest UI, which I really appreciate. It makes it the most similar to a true whiteboarding session.
Lucid Visual Collaboration Suite

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Freehand by InVisionLucid Visual Collaboration Suite
Small Businesses
Canva
Canva
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
Canva
Canva
Score 9.2 out of 10
Mural
Mural
Score 7.7 out of 10
Enterprises
Miro
Miro
Score 9.0 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Freehand by InVisionLucid Visual Collaboration Suite
Likelihood to Recommend
8.2
(102 ratings)
8.9
(1103 ratings)
Likelihood to Renew
7.8
(9 ratings)
9.0
(3 ratings)
Usability
7.7
(16 ratings)
8.9
(1072 ratings)
Availability
8.7
(3 ratings)
-
(0 ratings)
Performance
8.3
(3 ratings)
-
(0 ratings)
Support Rating
9.3
(6 ratings)
8.7
(870 ratings)
Implementation Rating
7.9
(7 ratings)
-
(0 ratings)
Configurability
7.8
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.2
(2 ratings)
-
(0 ratings)
Product Scalability
7.3
(3 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Freehand by InVisionLucid Visual Collaboration Suite
Likelihood to Recommend
InVisionApp Inc.
InVision Freehand has quickly evolved to be a very robust solution for our pre-design process and collaboration with stakeholders and other product teams. It has brought a lot more hands-on workshopping opportunities and created engaging spaces for cross functional teams. Internally to our design org we are able to prototype ideas faster and generate insights or changes BEFORE going into more hi-fidelity design tools or processes.
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Lucid Software
We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
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Pros
InVisionApp Inc.
  • Bring in and embed external files and view them on the board without having to move out of freehand. eg. pdf's, power point, youtube etc.
  • Creating wireframes, flow maps, all and any kinds of created art boards to share with team members.
  • Ability to create text and link to external sites
  • Can format and create pages with text and bullet points right in freehand, rather than having to go to another software to do the same.
  • Collaborate with Team members all on the same board and project at the same time and get feedback live in a meeting and/or even later.
  • Love the different templates that have been provided for me to use as a starting point.
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Lucid Software
  • Large number of predefined charts, diagrams, flows
  • A great repository of various symbols and objects
  • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
  • Easy way of duplicating shapes.
  • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
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Cons
InVisionApp Inc.
  • The resolution: Our webpage designs always pass the resolution threshold to where freehand starts to work its compression. During presentations, it can be a little embarrassing when we can't read the copy because it looks like potatoes.
  • Embedding videos: GIFs are only good to a certain point, and creating Vimeo embeds is tedious. I wish I could embed MP4s or web assets a lot quicker.
  • Touchpad panning: I can't tell you how many times I've "gone back" in my browser when I'm just trying to pan across the freehand. Has honestly made me wanna force quit on many occasions.
  • Sticky notes and text in shapes: Overall, it's really hard to use the sticky notes and text inside rectangles without the text just getting all over the place. It's different sizes, it gets too tiny, it gets way too big, and overall, it just doesn't look professional, even with a lot of fussing.
  • No ability to crop/mask an image. Nice to have, but sometimes we just need to delete a chunk off a screenshot, and it requires opening PS or taking a screenshot to edit anything.
  • Wish there was a way to have "internal comments" that are not visible to our clients.
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Lucid Software
  • I have used the templates before and those are nice! I would like to see more
  • The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.
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Likelihood to Renew
InVisionApp Inc.
Honestly as in any organization it's up to budget. I feel like every organization I go to I'm constantly striving to keep InVision as part of the main funded tools used by the team especially in a remote environment. I feel there is a push to move to Figma and Zooms new white boarding tool but I'm still not a fan of Zoom's tool. Microsoft also created a white boarding tool which has been buggy.
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Lucid Software
No answers on this topic
Usability
InVisionApp Inc.
Color Selection can be tricky when changing colors for shapes and text I've seen other users struggle with creating sticky notes and getting text to fit in the box properly and had to abandon the tool for a workshop for this reason After having a demo, I learned of new features I wasn't using. I don't know it would have been intuitive to find on my own.
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Lucid Software
The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
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Reliability and Availability
InVisionApp Inc.
For availability, we never have to even think about whether inVision Freehand is going to be available for us to work with. There has never been a time when we have opened up the application and had any issues of any kind. I can't imagine why anyone would work with a platform that is unreliable. inVision Freehand is realibel, stable, and getting better all the time. Whether it's their built-in tools or the expanding of Templates to work with Freehand has been a reliable go-to platform for us.
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Lucid Software
No answers on this topic
Performance
InVisionApp Inc.
It is a little slow when bringing artboards from Sketch to Freehand using Craft. I have had some issues loading and redrawing pages when I have a lot of images on my freehand board. It gives me an error message while I am in the file and starts to reload and redraw all the photos again. Not sure if it has a limit on how many images it can handle on a board at a time.
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Lucid Software
No answers on this topic
Support Rating
InVisionApp Inc.
I haven't had to use the support team for anything, which is great news because that means the product usually works as expected! In terms of online support, I've been able to find videos that show how new features work. Also, many of the people I work with have experience with the tools so they are a great resource for me.
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Lucid Software
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
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Implementation Rating
InVisionApp Inc.
The implementation is pretty much easy-peasy and plug-n-play. We simply download the applications and install, signed in and were good to go. I really cannot imagine that there would be anyone who would have any difficulty whatsoever in getting started in more than just a few minutes. It's really how implementing these officewide improvements should always go.
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Lucid Software
No answers on this topic
Alternatives Considered
InVisionApp Inc.
Miro (formerly Realtime Board) is the original product concept for this tool and I used it for 3-4 years for product development. Invision is aesthetically a carbon copy of the tool but lacks in fine usability controls. We actually didn't choose Freehand, it just came as an added tool under our Invision subscription. It's helpful but knowing the previous tool, it's been a hard sell because it's just not as good. Again, it's really fine tuned usability things like navigation, zoom, switching from tool to tool, selecting and deselecting, etc
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Lucid Software
Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
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Contract Terms and Pricing Model
InVisionApp Inc.
Getting set up with inVision Freehand was super simple. We figured how many of our team members were going to be using it and we set up our account knowing that. There were no negotiations, contract hassles or anything that would have been a waste of our time, efforts or resources.
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Lucid Software
No answers on this topic
Scalability
InVisionApp Inc.
Not everyone in the company has access to Invision, and they can't view the links I provide to them. I also wish everyone could view a file without logging in to the enterprise account. It comes in handy when I am doing focus-group studies or other studies with our customers that don't have Freehand. Unfortunately, if that is possible, I don't know how to do that.
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Lucid Software
No answers on this topic
Professional Services
InVisionApp Inc.
We didn't use an outside vendor - that's why I gave this option a 10.
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Lucid Software
No answers on this topic
Return on Investment
InVisionApp Inc.
  • Positives all around. Everyone is able to see and collaborate.
  • Granting access is sometimes a pain. Sending the link does not always work, and I get emails as people try to access boards.
  • No negatives really, I love learning all of the different ways it can be used.
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Lucid Software
  • It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
  • Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.
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ScreenShots

Lucid Visual Collaboration Suite Screenshots

Screenshot of Helps teams to clarify complexity, align their insights.Screenshot of Information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of Lucidchart offers secure intelligent diagramming that is built for teams.